Hi..

I have a problem with the addthis button, is when i share one content of my site, it work perfectly! but when i login in my account of addthis.com and i select the analytics option, then , the page says that don't have data, i don't know if is the code or the configuration.

Thank you for the attention.

Comments

Anonymous’s picture

Anonymous (not verified) commented

Same issue. Code checkup says it's installed fine. Correct profile ID is also added, but no share data come through to AddThis (after several weeks now).

bencollier’s picture

bencollier commented

I have a workaround. Edit socialmedia.widgets.inc, and change the line:

return '<script type="text/javascript" src="http://s7.addthis.com/js/250/addthis_widget.js#username=[?username=[socialmedia:sm-addthis_username]?]"></script>';

to read:

return '<script type="text/javascript" src="http://s7.addthis.com/js/250/addthis_widget.js#pubid=ra-123456789abcdef"></script>';

where "ra-123456789abcdef" should be changed to your pubid. That ought to fix it.

Anonymous’s picture

Anonymous (not verified) commented
Title: Share data don't arrive in addthis.com » Share data don't arrive in addthis.com. Use new #pubid instead of #username
Category: support » bug

Thanks! That works. This makes it a bug AFAIK.

gisle’s picture

gisle
he/him
Primary language Norwegian Bokmål
Location Norway
commented
Issue summary: View changes
Status: Active » Closed (outdated)

This bug report 4 years old and is about an outdated version of the module. The file socialmedia.widgets.inc no longer exists and the problem also seems to be fixed.

Feel free to reopen if you can tell us how to reproduce this with a clean install of AddThis 7.x-4.x.