Error 500 - Internal server error

What information is in your apache logs? Your php logs?

Can you repeat this behavior on a test environment? What are the steps to repeat this bug?

Hi there! I have the same problem!!!!! Im right now doing some tests on maxipoint server, where my domain is. The plataform of the server is Linux and the site is working well, except for some times, some pages (not always the same), give me the 500 internal server error.

Here is the test page. www.rentofincas.com/rentofincas/admon

When I cheked the error log on cPanel X, I get this:

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[Wed Nov 12 15:03:09 2008] [error] [client 190.25.160.24] File does not exist: public_html/500.shtml, referer: http://www.rentofincas.com/rentofincas/admon/user/login
[Wed Nov 12 14:59:12 2008] [error] [client 190.25.45.18] File does not exist: public_html/500.shtml, referer: http://www.rentofincas.com/rentofincas/admon/node/5
[Wed Nov 12 14:58:51 2008] [error] [client 190.25.45.18] File does not exist: public_html/500.shtml, referer: http://www.rentofincas.com/rentofincas/admon/node/5
[Wed Nov 12 14:58:46 2008] [error] [client 190.25.45.18] File does not exist: public_html/500.shtml, referer: http://www.rentofincas.com/rentofincas/admon/node/5
[Wed Nov 12 14:58:25 2008] [error] [client 190.25.45.18] File does not exist: public_html/500.shtml, referer: http://www.rentofincas.com/rentofincas/admon/node/5/edit
[Wed Nov 12 14:57:28 2008] [error] [client 190.25.45.18] File does not exist: public_html/500.shtml, referer: http://www.rentofincas.com/rentofincas/admon/
[Wed Nov 12 14:57:07 2008] [error] [client 190.25.45.18] File does not exist: public_html/500.shtml, referer: http://www.rentofincas.com/rentofincas/admon/user/2/track
[Wed Nov 12 14:56:46 2008] [error] [client 190.25.45.18] File does not exist: public_html/500.shtml, referer: http://www.rentofincas.com/rentofincas/admon/user/login
[Wed Nov 12 14:56:35 2008] [error] [client 190.25.45.18] File does not exist: public_html/500.shtml, referer: http://www.rentofincas.com/rentofincas/admon/user/login
[Wed Nov 12 14:56:20 2008] [error] [client 190.25.45.18] File does not exist: public_html/500.shtml, referer: http://www.rentofincas.com/rentofincas/admon/

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I already wrote to maxipoint help desk. If someone has any answer for this issue, i´ll be very glad. If help desk give me some direction, I´ll be posting it here!

THX

some times, some pages

That's a needs more info situation.

Hi greggles,

Sorry for that english!!!! :D

Maxipoint help desk already responded my question. Here is the answer:

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Hello,

As I see your scripts require too much system resources. Please consider to upgrade the account to own VPS or dedicated server. Or try re-write your scripts better.. using 12% of CPU by so strong server say me that your scripts do something wrongly.. this is high CPU using if you have own server for your one domain only!

Wed Nov 12 15:29:11 2008: '/usr/bin/php ' (Exe: php [/usr/bin/php], Script: '/home/nandoroj/public_html/rentofincas/admon/index.php', Domain: www.rentofincas.com, Request: '/rentofincas/admon/', Accessed from: 190.24.79.119) - of nandoroj has used 12 %CPU
Wed Nov 12 15:29:26 2008: '/usr/bin/php ' (Exe: php [/usr/bin/php], Script: '/home/nandoroj/public_html/rentofincas/admon/index.php', Domain: www.rentofincas.com, Request: '/rentofincas/admon/user/login', Accessed from: 190.24.79.119) - of nandoroj has used 11.2 %CPU
Wed Nov 12 15:29:26 2008: '/usr/bin/php ' (Exe: php [/usr/bin/php], Script: '/home/nandoroj/public_html/rentofincas/admon/index.php', Domain: www.rentofincas.com, Request: '/rentofincas/admon/files/imagecache/lista/fotosUsuarios/foto1/CASA+EL+IMPERIO+010.JPG', Accessed from: 190.24.79.119) - of nandoroj using 23.9921875 MB memory
Wed Nov 12 15:32:37 2008: '/usr/bin/php ' (Exe: php [/usr/bin/php], Script: '/home/nandoroj/public_html/rentofincas/admon/index.php', Domain: www.rentofincas.com, Request: '/rentofincas/admon/node/6', Accessed from: 200.119.62.2) - of nandoroj using 24.4296875 MB memory
Wed Nov 12 15:32:48 2008: '/usr/bin/php ' (Exe: php [/usr/bin/php], Command: '/usr/bin/php ') - of nandoroj has used 13.2 %CPU
Wed Nov 12 15:33:46 2008: '/usr/bin/php ' (Exe: php [/usr/bin/php], Script: '/home/nandoroj/public_html/rentofincas/admon/index.php', Domain: www.rentofincas.com, Request: '/rentofincas/admon/tolima', Accessed from: 200.119.62.2) - of nandoroj has used 10.4 %CPU
Wed Nov 12 15:34:38 2008: '/usr/bin/php ' (Exe: php [/usr/bin/php], Script: '/home/nandoroj/public_html/rentofincas/admon/index.php', Domain: www.rentofincas.com, Request: '/rentofincas/admon/cundinamarca', Accessed from: 200.119.62.2) - of nandoroj has used 10.4 %CPU

Please let us know if you have any questions.
Thank you for your cooperation.

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As you can see, their answer is, take our VPS service, or die!!!! I dont have the knowledge to re-write the scripts!!!!!! I dont know what to do.....

When I wrote "some times, some pages" I was refering that sometimes, when I tryed to login, the error shows! not always, the same if I browse any of the pages that I have uploaded. Not always happens to the same page.

I´m still trying to get some answers on google.....

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