I've got an issue where an email invoice sent out after a purchase doesn't contain the right amount for the purchase as it's not taking into account the coupon discount. I'm using the tag [txn-items] in the middle of the invoice setup.

I tried adding the two coupon tags [gift-cert-number] and [gift-cert-discount] to the email, but in the "view" option they don't even get converted to data, so I'm not certain they'll work.

Also is it possible to resend an invoice after it's gone out?

Thanks,
Nick

Comments

mdowsett’s picture

mdowsett commented

I think I have the same issue as you...

I was getting a zero amount in the email sent and no mention of the coupon was mentioned at all.

I went to /admin/ecsettings/ec_mail/5/edit to take a look at what made the email up and also at the available tokens (/admin/ecsettings/ec_mail/tokens) and the tokens listed there were the ones you mentioned above. I changed the mail to use those tokens and the mail that was sent out printed the text for the tokens (which is worse than what was originally listed).

I didn't take note of what was there originally and there is no 'reset' button on that email.

Did you ever resolve your issue? I'm also using ec 3.4 as you mention. I see that ec3.5 is now out and I thought I may take a stab at upgrading to that (altho it's a big upgrade (I think)).

robertgarrigos’s picture

robertgarrigos commented
Status: Active » Closed (duplicate)

There is a patch here: http://drupal.org/node/169522#comment-1245050

robertgarrigos’s picture

robertgarrigos commented

sorry, I believe this is a duplicate of this one, actually: http://drupal.org/node/349370