Safari and Konqueror incompatible with the Backup module

drdrup - August 22, 2007 - 06:47
Project:backup
Version:5.x-4.x-dev
Component:Code
Category:bug report
Priority:critical
Assigned:Unassigned
Status:active
Description

"backup-5.x-4.x-dev"

Nothing happens after pressing "Backup this Drupal installation". Nothing relevant is seen in "top" or in "ps".
I didn't find any error message anywhere.

I changed permissions to 777. No change.
When I had a (old) backup file in ContentBackup, it did appear in the list of backups, and when I pressed delete, it deleted it as expected, so this portion works. But not the backup portion.

It did work a while ago.

I replaced the backup module with "backup-5.x-3.0" and again with "backup-5.x-2.x-dev" but still no backup [backup-5.x-2.x-dev worked before].

What should I check?

#1

drdrup - September 1, 2007 - 10:11

well guys, no suggestions???

#2

drdrup - September 6, 2007 - 05:02

no suggestions?

#3

DawnLight - September 9, 2007 - 17:26

Same here, only that I don't have shell access.

#4

bmiddlet@drupal.org - September 10, 2007 - 18:58

As a thought, it may be a browser issue. I get the same reaction . . . nothing . . . when using Safari in Mac OS X. Changing to Firefox was the key for me and everything works as expected.

#5

DawnLight - September 11, 2007 - 01:51
Title:Nothing happens after pressing "Backup this Drupal installation"» Safari and Konqueror incompatible
Component:Miscellaneous» Code
Category:support request» bug report
Priority:normal» critical

Doesn't work in Konqueror 3.5.5

#6

drdrup - September 11, 2007 - 07:57
Title:Safari and Konqueror incompatible» Safari and Konqueror incompatible with the Backup module

Wow!! I didn't pay attention to the browser and platform I am running. Yes, I do have a Mac and usually use Safari. After I read the reply about Safari, I did try to run from Firefox on PC, and the Backup Indeed works!! (I did discover new problems related to the settings of "Backup from parent directory", but I'll check first if there is another 'ticket' on that issue, otherwise I'll open a new one).

I'll go and recheck how the Backup behaves under Mac/Safari, Mac/Firefox, and PC/Firefox, just to confirm this STRANGE behavior. I haven't have any case that a 'simple press on button' didn't work under Drupal.

Anyhow. THANKS for your replies.

#7

drdrup - September 11, 2007 - 20:26

Yes, bmiddlet is right.
Mac/Safari -- not OK
Mac/Firefox -- OK [but see * below]
PC/Firefox -- OK [but see * below]

* [I am opening a separate request regarding errors/warnings and incomplete backup]

#8

Jackezel - September 29, 2007 - 00:57

I had the same problem with PC / IE7 - switched to Firefox and it worked like a charm.

#9

eMPee584 - November 3, 2007 - 19:26

The problem is that the buttom gets disabled by javascript after clicking it, which obviously stops some browsers from submitting the form. The fix is to edit line 29 of file forms.inc.php (function backup_form_backup):
"this.disabled=1; ";
to
"this.disabled=0; ";
or remove that line altogether (don't forget to put a semicolon at the end of line 28 then though).

 
 

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