Totally Blank page when I login to my site but can login from another computer running same browser setup

paulos - August 25, 2007 - 02:30

I don't have a lot of information on this problem. If someone can point me to where I can look for more information I will post it. I'm not even sure if this is the right place to post it but I did post it in a Launch pad forum for Firefox.
Here is the problem.
Two systems each with firefox and the same plugins installed. One runs on Linux Ubuntu 7.04 and the other one runs on Windows XP.
Both firefox version are 2.0.0.6
The system running windows can login with no problems.
The system running Linux Ubuntu 7.04 logins, takes about 1 min and then goes to a totally blank page. No menu, no content, no code
Downloaded Firebug and nothing comes up as code at all.
I could access the site about a week ago and suddenly nothing. I'm a newbie to Ubuntu as well. I have a feeling that the something upgraded in the Linux version of firefox but no clue as to where to look.
Anyone else suddenly experience this?
Thanks
Paulos

Defaults.css module possible problem?

paulos - August 26, 2007 - 21:14

I get this warning from the Error Console

Warning: Error in parsing value for property 'display'. Declaration dropped.
Source File: http://www.stiggys.ca/modules/system/defaults.css
Line: 43

Totally blank page almost

dman - August 26, 2007 - 21:27

Totally blank page almost always means memory problems - see the troubleshooter.
Memory problems arise as you add more modules, or maybe even more nodes, and can fluctuate a bit, so you may be just on the border of running out of space...

.dan.
How to troubleshoot Drupal | http://www.coders.co.nz/

Totally blank pages

paulos - August 27, 2007 - 17:24

Thanks Dan
I tried to login on the site with my MythTV browser (basicly I shut it down and enter the KDE OS and fire up my Firefox. This is an older version and it did the same thing as the one on my laptop running linux. My windows version is fine though. I will to upgrade the memory to 12 MB if I can. I think that you can do that in the settings.php file and will try it today and see what happens.
Thanks Paulos

SQl Errors resulting in blank page

paulos - August 27, 2007 - 17:52

Well I added the extra memory in the settings.php file and it didn't do anything as far as I could tell. But I did check out my sql tables and got these warnings

****_drupal.accesslog check warning 2 clients are using or haven't closed the table pr...

****_drupal.cache_page check warning 1 client is using or hasn't closed the table prope...

****_drupal.node_counter check warning 2 clients are using or haven't closed the table pr...

****_drupal.sessions check warning 2 clients are using or haven't closed the table pr...

I am not sure on how to resolve these sql error and they are probably the the root of the problem.
Paulos

That's a bit nasty looking,

dman - August 28, 2007 - 00:26

That's a bit nasty looking, and is a MySQL integrity check. Probably non-fatal, possibly from an unclean shutdown. Npt neccessarily the same thing as your blank screen, but OTTH, possibly because PHP memory did in fact die during a transaction.

You'll have to get friendly with MySQL REPAIR TABLES syntax, or if you have phpmyadmin or similar (I like the MySQL official admin GUI) you can probably find the buttons for 'CHECK TABLES' and 'REPAIR TABLES' and that may fix it for you.

I wouldn't run PHP/Drupal on less than 16M. You can do it in .htaccess using php_variable (probably) but you might as well do it in php.ini. The defaults in a php install are pretty conservative. I've not tried doing it in settings.php - I think that's a little bit late to be allocating memory!

.dan.
How to troubleshoot Drupal | http://www.coders.co.nz/

SQL Errors

paulos - August 28, 2007 - 18:13

Thanks for the advice.
My provider does not allow me to use .htaccess. Every time I do I cannot access my site at all so I do not use them. If I delete the file then everything is fine. I made the memory changes to the settings.php file and can't touch the php.ini file because its restricted by the provider. Now here is where we get weird Those errors I posted before? Well I went back in to fix them and they are gone! Have no idea where they went and I didn't do anything to my database but I run a check table and there is nothing there in any of those files!
Before I had these errors I did an upgrade to 5.2 thinking there was something wrong so the modules that are running are the standard ones so the memory shouldn't be effected. And the problem didn't go away!
Where in the file layout is the php.ini file?
What should I request for a limit if I cannot make the changes myself?
Could this be a firefox problem and not a drupal problem?
Paulos

You mentioned Ubuntu and

dman - August 29, 2007 - 03:18

You mentioned Ubuntu and versions and upgrades, so I thought you had some control of your system.
On a provider host, you certainly won't be able to touch php.ini directly. Although you can find where it is by running a phpinfo page.
Chances are that if .htaccess breaks your site, that means it IS actually enabled for you to use, but some of the directives are restricted. You'll see the actual error in your error.log "Directive not allowed here" or something. Take that out and you may find it works for you.

Your database self-repaired because the error was just a lock problem - it seems that the lock timed out or something, so the DB decided to ignore it. That's pretty handy.

I guess you followed the instructions here http://drupal.org/node/76156
It's not a firefox thing.
The question is what do you have running on your site, what did you do to it most recently?
Are you saying this error happened when you did the upgrade (that would have been a significant clue!)

.dan.
How to troubleshoot Drupal | http://www.coders.co.nz/

Blank Page and Firefox 2.0.0.6

paulos - August 29, 2007 - 07:08

No I gave up on Windows after a huge crash and was surfing around on Youtube and took a look at some video posted on Ubuntu and the eye candy. My laptop wouldn't be able to run Vista but it sure cooks on Ubuntu and the eye candy is fantastic! Its free, no spyware or viruses totally sold me!
Anyways back to my problem and thanks for a lot of your time! No I had this problem before I upgraded. It was one of the reasons why I upgraded to see if that would solve it. I still have the problem though. As to the .htaccess file if I do not install it everything is fine but once I do it comes up with this error.
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, support@******.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

I tried to check the php info on the site but it comes up blank with a whole bunch of errors in the error console. There are about 60 of them that go like this
Warning: Error in parsing value for property 'top'. Declaration dropped.
Source File: http://**.*****.com/members/?action=php_info
Line: 0

I tried to find the server errors logs and I think this is restricted as well. I did ask for help on upgrading the memory and they said that they are unable to do so on their end. And I have been in conversation with the help provided by the site. They are usually pretty good but it depends on who answers my help ticket.

Any help would be appreciated if I can make those changes in the .htaccess file then maybe it would solve this problem but it seems to lock my site up and I am unsure of what to change in it to make it usable? I haven't installed new modules or touched the sql or played with the code except to try and add 12 MB to the settings.php file in the site/default directory. About a week ago I was playing with some new themes and then suddenly the Blank page of death shows up after I had it installed and running fine for about a few days. I can access the site on my firefox 2.0.0.6 for windows but not my laptop.
I've tried different browser like epiphany and opera. Epiphany gave me a blank page and Opera gave me this error.
Error Sever refused connection. Then a list of suggestions.
Mmm This is totally getting frustrating!

Here is all the info I could gather.
Operation System : Debian GNU/Linux
Perl Modules : Click to View (NOTE: this page is over 450 KB)
Perl Version : v5.8.4 built for i386-linux-thread-multi
Perl Path : /usr/bin/perl
Sendmail Path : /usr/sbin/sendmail
MySQL Version : 4.1.11-Debian_4sarge5-log
PHP Version : Is blank but I believe its PHP 5
PHP Info: comes up blank
Standard modules. I rename the directory of my last install to *****.backup and install a new version in the www directory. This has worked on my last 3 upgrades.
Thanks again Dan for your help.
Paulos

.htaccess is probably enabled

modulist - September 26, 2007 - 03:06

Most FTP clients hide it automatically and don't list it when you view a directory. You should always try to keep a local copy under a different name. like htaccess.txt. there's a ton of functionality in .htaccess that will get you around not having shell access -- it's just a matter of looking on Drupal .org and elsewhere.

If you need to set things back to default on a directory, upload a blank htaccess.txt file, and rename it .htaccess once it's on the remote server.

As for the randomly blank pages, that sounds like some sort of server timeout issue. If you're on a server cluster, that would explain the roulette effect of having the page come up only occasionally.

I tried to view your site, but it was offline. I hope you haven't given up.

modulist

Empty spaces and/or blank lines

JimmyMoonJam - September 25, 2007 - 11:38

This is propably not the answer to your problem, but can be the answer to many other.

There might be empty spaces and/or blank lines at the beginning or the end of php-file(s).

I was making changes into my theme and the site was working fine. I didn't logout so i was loged in all the time. Then I deleted the cookies from browser and the problem began. Couldn't log in, the blank white page came everytime. Spent 4-5 hours with this problem trying to understand through other threads what is php.ini and where is it, where are error logs and how to add more memory and so on. Then found out that there was empty line in the begining of the template.php (themes/mytheme/). I think it's always worth to check php-files for spaces before trying to add memory and so on because it couldn't solve my problem.

Blank space after I login

paulos - September 26, 2007 - 03:04

Thanks JimmyMoonJam
But I managed to change the theme a couple of times since I was able to login with firefox on another pc. I have gone the way of the Liinux (XP free house) and now I can't login on any of the pc's I have at home. The site has been put in to offline mode for about a month and I'm contemplating scraping it and starting all over again. Thanks for the information I will check my php files in mythemes and see if that is the problem. Funny though one day its working and the next its not. Oh well some times there are too many variables to figure out what is causing the problem but I still love DRUPAL.
Thanks Paulos

Still a blank page

paulos - October 21, 2007 - 03:06

I tried to find my template.php but to no avail I can't find it anywhere! I logged in to my database and I get these errors. I emptied the tables where the error was showing up and tried to login but still get a blank page. I am just going to back up the database and scrap the whole thing and try over again. Thanks everyone for your help.
******_drupal.node_counter check warning 2 clients are using or haven't closed the table pr...
******_drupal.cache_page check warning 5 clients are using or haven't closed the table pr..
******_drupal.accesslog check warning 6 clients are using or haven't closed the table pr...

=-=

VeryMisunderstood - October 21, 2007 - 03:19

your problems read like an SQL server problem.
_____________________________________________________________________
My posts & comments are usually dripping with sarcasm.
If you ask nicely I'll give you a towel : )

Try switching themes

dogboy72 - October 24, 2007 - 03:53

This will help narrow down the source of the problem. Empty spaces in the template.php of my theme was the culprit.

reinstall module

Siekee - November 21, 2007 - 14:31

I had the same thing by changing the node.module (trying to adapt the length of the title, instead of using the "lenght-module").
I don't know if I entered extra spaces or not, but replacing the node.module by a new version made the blank page after logging in disappear.

Blank page index page

travel-diaries.info - December 3, 2007 - 00:22

I have a strange problem if I type man address in IE 6 www.something.com it comes up ok but if I refresh it comes blank and next time same thing blank, it comes normal only if I use (ctrl+F5) the crazy thing is that it works fine in Fierfox

It only happens when I am logout and trying to access the page as anonymous!!

So to be exact as possible you can open a page as anonymous for the first time you can even refresh or revisit the page but if you refresh or revisit it for the second time it shows blank and it will show up again only if you pres (ctrl+F5) and it works fine in Fierfox

P.S.

It seams I found the problem-solution so for anybody ells or fro any body who can tell me a better solution pleas answer!!

The problem was >>Caching mode<< it was on (Normal (recommended, no side effects)) well not really "no side effects" so I changed it to Disable and it works fine now!!

Blank Pages

paulos - March 5, 2008 - 16:11

Well I finally got fed up and just wiped the whole thing and it still does the same thing. If I log out it won't let me log in, the page is just blank. It caused an error in my drupal_user table and I wiped the database and installed again. I am logged in now but my guess is that if I log out it will do the same thing. I did change the Caching Mode to normal. It has been going blank when I save changes that I've made to the system. As soon as I hit "Save Configurations" there is this big pause and then a Blank page. I have to surf backwards to refresh the page properly. Anyone else with ANY ideas?
Paulos

 
 

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