Download & Extend

Zencoder doesn't support private file location

Project:Video
Version:7.x-2.7
Component:General
Category:bug report
Priority:normal
Assigned:Unassigned
Status:closed (fixed)

Issue Summary

I'm getting an error when trying to use zencoder and private files. The issue is:

Zencoder reports errors in postback for fid 723, job id 24084351: There was a problem resolving the host at http://default/system/files/videos/original/blahblah.mov. Please check that it is correct.

Comments

#1

Status:active» postponed (maintainer needs more info)

What aystem are you using to submit jobs to Zencoder? Are you using cron, convert on save, video_scheduler.php or drush?

#2

I'm using video_scheduler.php either running as a cron job or manually. I think the files need to be publically accessible for zencoder to get access to them.

#3

No, the error is related to the fact that your site is installed in sites/default. The video_scheduler script can't handle that. My recommendation is to use the drush command to run the video queue.

#4

Status:postponed (maintainer needs more info)» fixed

Try the latest 7.x-2.x-dev version for an updated version of the video scheduler script. Set the --site parameter to your sites hostname to fix your problem. Also see my last comment at #1691992: Update INSTALL.txt docs for video_scheduler.php.

#5

Status:fixed» closed (fixed)

Automatically closed -- issue fixed for 2 weeks with no activity.

#6

I'm also getting this error when running via drush. How can I pass the --site argument to drush?

#7

Discovered fix for drush - related to drush issue #1158144.

$drush  video-scheduler --uri=http://foo.bar

or set in drushrc