Hi

I'm having problems with using videos and the private download method. All new videos added (since I set the download method to private) now go via system/files/videos rather than files/videos (for public download) and don't play. When I edit the video, and change the path from system/files/videos to files/videos it bursts into life again. Are there any known compatibility issues with videos and the private download method?

Any help appreciated

Comments

danmurf’s picture

Title: Videos and private download method » The Plot thickens...

I just checked the logs after trying to access a video and I noticed...

Visitor (which is what I call anonymous)
access denied
http://example.com/system/files/videos/Movie.wmv

so maybe it's not working because Windows Media Player isn't authenticated through Drupal, and therefore received access denied.

Also, for info, all other downloads accessed via private method work fine.

danmurf’s picture

Title: The Plot thickens... » Videos and private download method
Anonymous’s picture

Priority: Normal » Critical

It seems I have a similar problem here, which is most likely also caused by Video's handling of the private download method.

We host some very large videos that cannot be uploaded via HTTP, so we use FTP instead. Video module completely refuses to play these videos. The only workaround is to upload a video of smaller file size (let say 8MB) via Drupal/HTTP, then delete that file using FTP, upload the large file and save it under the name of the file uploaded via FTP.
Unfortunately, this does not really work as Drupal stops playing the video at around the play time of the smaller file uploaded via FTP. Setting the file size etc. properly within Drupal Video does not change that behaviour.

This makes my strongly suspect that Video and private download do not play well together.

hypertext200’s picture

Status: Active » Fixed

Status: Fixed » Closed (fixed)

Automatically closed -- issue fixed for 2 weeks with no activity.