Cannot download attachments in IE7 using SSL
| Project: | Attachment |
| Version: | 5.x-1.x-dev |
| Component: | Miscellaneous |
| Category: | bug report |
| Priority: | normal |
| Assigned: | Unassigned |
| Status: | active |
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My site is drupal 5.2. It is a private site and we are using SSL for all access (port 443). The attachment downloads work fine in firefox with SSL but do not work in IE7 using SSL.
Error message is "Internet Explorer cannot active from www.mysitename.com" (replace mysite with correct name) "Internet Explorer was not able to open this Internet Site. The requested site is either unavailable or cannot be found. Please try again later." Behind this error dialog, there is a download dialog started at 0% saying "0% of active from www.mysitename.com" in the title bar, and then "Getting file information: active from www.mysite.com"
So apparently in IE7 it is trying to access something named "active" which doesnt exist.
Any ideas, work arounds, patches or advice would be most appreciated
| Attachment | Size |
|---|---|
| ie7error.jpg | 63.47 KB |
#1
Another piece of information....the download link to the attachment is:
https://www.mysite.com/filemanager/active?fid=1
It appears the ?fid=1 is being ignored, or perhaps the webserver is trying to serve the page as it would a normal page without the intervention of drupal (?)
#2
I also get the same error, but from a slightly different method.
I can download the file in IE7 (no SSL) by clicking on a link to the file, but if I type the address in manually I will get this issue.
#3
I get the same problem. Just wondering if anyone has any more information on the cause of this?
#4
Following the instructions at http://support.microsoft.com/kb/323308, I managed to fix this for MY Internet Explorer (i.e. add a new value "BypassSSLNoCacheCheck"=Dword:00000001 to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings). However, this is not an ideal solution because it's impossible to patch the registry of all my site's visitors.
Is there any way that we can fix this from Drupal?
#5
I don't know if this will work for everyone, but here's my solution:
Upload module disabled.
Admin >> Site Configuration >> File System: file system path is "mysite/files" and public download method.
Admin >> Site Configuration >> Filemanager: public file system path is "mysite/files/public"
Public file system url is "http://www.myfullsitename.com/" with the slash at the end
Private file system path is "../private/mysite"
General and Attachments are both set to Force Private
I don't know if any of that matters, as this wasn't enough.
Somewhere along the line I read that you shouldn't have it in the same "files" folder, so I had created a folder and logically called it "filemanager" to use instead of "files". This was the issue. Once I renamed that root folder from "filemanager" to "junk" (since Drupal forbids you to access it or delete it), everything worked fine.