I spent many hours trying to determine why the subscription part of lm_paypal didn't seem to be working as expected. I searched Drupal and eventually found a post that pinpointed the problem--but I could not find the post again to add this comment.

When setting up lm_paypal, you need to specify the same email address as the *primary* email address in your paypal account.

If you do not do this, the paypal billing/payment will work OK but the subscription part will not work correctly. For example, when a subscription is completed, the subscription status will not change and the subscriber role will not change.

I believe it is very important that the documentation be changed to make this clear.

Is there a solution possible that will accept any of the confirmed paypal email addresses?

Thanks for the terrific module ....

Comments

betsyj’s picture

Please clarify: Are you referring to your live paypal account email address or sandbox email addresses? It would be most helpful to have the documentation address both. Thanks.

rtivel’s picture

I was referring to the live paypal account.

john franklin’s picture

Status: Active » Closed (won't fix)

Closing all 5.x and earlier issues. If this is still an issue, please reopen and update with 6.x or 7.x details.