Hi !

I tried to import subscriptions to a newsletter. After the import, the subscribers are listed in the UI and they are existing in the simplenews_snid_tid table in the database.

When I edit somethingelse around that newsletter and lateron I wanna send it, the subscribers are gone. (UI and database).

I've tried it 2 times , everytime with the same result.

What did I wrong ? Or is there a coding defect ?

thanks for the help,

Volker

Comments

acappellamaniac’s picture

acappellamaniac commented

Additional information:

it happens with the CRON run.
before CRON run, the snid_tid table is filled, after the run, it is empty.

-Volker

webmadman’s picture

webmadman commented
Version: 5.x-1.x-dev » 5.x-1.2

Any progress on this? I seem to be experiencing the same issue- also seems related to: http://drupal.org/node/215421
So basically we're not able to have anonymous subscribers without them being deleted after sending the first newsletter to them.

webmadman’s picture

webmadman commented

Just updated the module to the latest dev version and also removed the "simplenews roles" module and things seems to be working now :-)

sutharsan’s picture

sutharsan commented

This is usefull test information.
In the past year no changes have been made to the subscription import system. Please enable the simplenews role module again and see if the problem re-occurs.

sutharsan’s picture

sutharsan commented
Status: Active » Closed (fixed)

No response. Closing the issue

Thomas Sewell’s picture

Thomas Sewell commented
Version: 5.x-1.2 » 5.x-1.4
Status: Closed (fixed) » Active

I've re-opened this because I've experienced the described symptoms and had to restore the contents of simplenews_snid_tid from backup after enabling the simplenews role module and attempting to send a newsletter.

After restoring the contents of the table and disabling the role module, everything appears to be working again.

I am on versions 5.x.1.x.dev of Mime Mail and Simplenews Role and 5.x.1.4 for Simplenews. Simplenews Template is not enabled.

I also recently upgraded from 4.x to 5.x. The issue occured only post upgrade.

sutharsan’s picture

sutharsan commented
Status: Active » Postponed (maintainer needs more info)

Do you think that simplenews_roles is causing this problem? If so, please move this issue to the issue queue of this module (change in the 'Project' select box). If not, please explain what caused the loss of data.

Thomas Sewell’s picture

Thomas Sewell commented
Project: Simplenews » Simplenews Roles
Version: 5.x-1.4 » 5.x-1.x-dev

Since it occurs when roles is enabled, should be against that project.

joachim’s picture

joachim commented

simplenews_roles makes an *exact* sync of role to newsletter.
So anyone without that role gets removed from the newsletter.