Post-migration of Drupal 7 site to new host, theme (layout, CSS, images, etc.) cannot be found

Posted by tbc_keyworth on September 23, 2012 at 2:40pm

Hi all,

The company I work for decided to move our site to a new host; the site is a Drupal 7 installation with many modules, but no user portal, eCommerce or the like. For the record, it was hosted and developed by OpenConcept.

After our new host got the servers to work, I was able to see the site by temporary URL: the content is being pulled up, and certain Drupal 7-defined characteristics. However, the custom theme is gone: layout, CSS, images, etc., cannot be found. In fact, when I go into the back-end, check Appearance > (themes), our custom theme doesn't even have any options available for it: just a button to "save changes".

We didn't have FTP access to the site, so I'd never seen the files or the coding. Apparently, the site tries to reference folders which don't exist; there is some degree of redirection going on.

Does anyone have any experience with OpenConcept, or a similar situation, and can point to where this redirection might be occuring?

Thank you.

Comments

Try checking your

Posted by cdnsteve on October 1, 2012 at 5:24pm

Try checking your sites/default/files permissions, Drupal needs write access to this directory and sub-directories, like css and js to render pages properly when caching is enabled. Have you tried disabling page caching and CSS + JS caching?

Hi, Just to follow up on this

Posted by tbc_keyworth on October 17, 2012 at 2:13pm

Hi,

Just to follow up on this and close the topic; apologies for the delay.

Apparently the answer lay with permissions, as was suggested. This was not my expertise, so we did need OpenConcept's help to properly configure the server, including configuring the symlinks and appropriate permissions.

The problem has been resolved.