The company I work for decided to move our site to a new host; the site is a Drupal 7 installation with many modules, but no user portal, eCommerce or the like. For the record, it was hosted and developed by OpenConcept.
After our new host got the servers to work, I was able to see the site by temporary URL: the content is being pulled up, and certain Drupal 7-defined characteristics. However, the custom theme is gone: layout, CSS, images, etc., cannot be found. In fact, when I go into the back-end, check Appearance > (themes), our custom theme doesn't even have any options available for it: just a button to "save changes".
We didn't have FTP access to the site, so I'd never seen the files or the coding. Apparently, the site tries to reference folders which don't exist; there is some degree of redirection going on.
Does anyone have any experience with OpenConcept, or a similar situation, and can point to where this redirection might be occuring?