I created a couple of tests lists. Everything looks good, and the subscribe button, check boxes on the user profile form, and bulk subscribe text area claim to work, and give 'xxx subscribed', but the no one ends up on the subscribe list and the user profile form shows no subscriptions. No errors.

Ideas?
Thanks

Comments

espenmoe’s picture

espenmoe commented

I have the same problem. Did you get it fixed?

Espen

allie micka’s picture

allie micka
she/her
commented
Status: Active » Closed (won't fix)

Which backend are you using? I'll assume that this is ezmlm, because of the behavior you're describing.

Because the ezmlm backend is completely email-controlled, it's not possible to tell whether a user is subscribed to the list, or to list subscribers. As a list moderator, you can verify subscribership by emailing listname-list@example.com ( assuming your mailing list is "listname@example.com" )

ezmlm-idx is an extended version of ezmlm which stores its subscribership in a database. The ezmlm_idx backend refers to this database for subscription status and lists. If possible, you should use ezmlm-idx and the associated backend.

If that's not your problem, please reopen this ticket with appropriate details.