Hello Drupal Nation,
Please HelP! We have a live news site which has been up for over 1 yr. For the past (5) days, the site main home page url: http://mysite.com -- does not seem to load, only displays "blank white page".
After seeming to exhaust the exploratory efforts of our host company support(thePlanet) for the past four days, I am turning, even as per their suggestion, to the Drupal forum for direction.
We have upload fresh copy of Drupal 4.7.5 archieve & separately uploaded new index.php file.
We have eliminated our actual domain url from this post as we have a live news site which gets indexed by search engines and we do not desire to have such a matter as this posted to the world wide web. We will provide actual url directly if desired. Thanking u in advance for your time and assistance --Bill
Our current site config and setup is as follows:
Drupal: 4.7.5
Linux -- dedicated server
PHP 4.4.7
Mysql 4.1
Apache 1.3.39
Current Memory Setting:
Memory @ sites/default/settings = 64M (adjusted up to 128M)
Memory @ php.ini =64M (adjusted up to 128M)
Memory @ .htaccess=64M (adjusted up to 128M)
PHP Test Status:
We are able to call php info at: http://mysite.com/info.php
Apache Test:
HTTPD services ping and shows in running status.
Comments
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have you checked your apache error logs ?
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Confusious says:
"Those who seek drupal answers should use drupal search!" : )
Have you checked your apache error logs?
Verymisunderstood, first off, thank u for taking your time to reach to so many, I see u all over the forum, even dating back several years :)
Yes, I have looked at the apache logs. I tracked back to the period that the issue began up to today -- nothing there that really jumps out, no memory exhausted errors; nothing pointing to any modules; no fatal errors.
***Did notice an error stating index.php file not found, obviously this is crucial so I took a closer look. As close as I could tell this messg was being thrown off while had index.php renamed and backed out, in favor of our index.html file which display for users " Site Under Maintence Cycle -Will Be Back Soon! -- Once, I uncovered index.php file, no more error messgs of this sort displayed in error log - site continued to display white screen!
I have tried the following:
1) downloaded/uploaded fresh 4.7.5 install
2) instead of just overwriting, separately uploaded new index.php;.htaccess files, in case something somehow got corrupted.
3) Increased memory in default/settings.php; .htaccess; php.ini from 64M to 128M ---
4) Verified with host company(thePlanet), that server/site was resolving properly.
a) httpd services on server are up and pinging
b) mysql databasie on server up.
5) Return at mysite.com/info.php displays php info form.
Seems as if I have almost exhausted my forum search as to possible actions to take. Please advise if you can think of any other approaches which might be appropriate.
Thank u for your time and interest
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The only thing i can think to do would be to begin disabling modules in the DB to see if site functionality returns. I will tell you that 4.7.5 is two releases outdated and insecure by drupal standards. This should be rectified once site functionality returns.
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Confusious says:
"Those who seek drupal answers should use drupal search!" : )
Disabling Drupal Modules @ database
VM,
Know how to add, delete, import, export database table, but have never disabled from the DB. I can not currently access site to disable modules from admin/modules.
how does one disable from database table?
Again, thank u for your time and interest.
look at the 'system' table
look at the 'system' table of your drupal instalation.
then look at all the records of which 'system' column is set to 1.
start setting them to 0 one by one which will disable them.
Sometimes something interesting appears on http://litwol.com