I really don't know what's going on here, but my theme settings page for a subtheme built using TB Rave is redirecting to http://ww2.themebrain.com/?folio=7POYGN0G2

Why is this site even being attempted to be accessed on the theme settings page (let alone redirected), and what is this folio ID being sent to the site? I can't access my theme settings page at all because of this!

The entire themebrain website appears to be down. Something doesn't smell right here.

Comments

jobnomade’s picture

Hi folks,

we have written an explanation of the reason http://www.themebrain.com/blog/dns-server-issues on our blog.

I copy paste it here, too.

According to user reports we had server issues in the last hours (26.09.-27.09.2012) which has 2 consequences.

Users weren't able to access our domain www.themebrain.com
Users weren't able to save the theme settings in the back-end
For the issue number 1: Some DNS servers around the world could not resolve our domain themebrain.com because an old IP address was cached. That's the reason why some users could access our domain and some not. We have fixed this problem and the DNS servers need usually about 48 hours to get in sync with the latest IP address.

For the issue number 2: In the Nucleus back-end we have 1 tab where users can send us feedback via a form. This form is loaded via an iframe which is hosted on our main domain themebrain.com. And here comes the issue 1 in play, as the request to themebrain.com wasn't successful. The theme setting could not be saved.

Why do we have this form?
During the first phase of Nucleus development which we thought best and convenient way for users to send us feedback in the back-end directly. With that feedback we were able to improve Nucleus over time. From the feedback and experience of the DNS error, we will remove the form in the next version of Nucleus.

To avoid any further problem with our domain and the theme settings, here is a quick fix you can change in the core of Nucleus.
1. go to the Nucleus folder and find the file theme-settings.php
2. In line 104 you find following code lines

$form['nucleus']['about_nucleus']['about_nucleus_wrapper']['about_nucleus_content'] = array(  
    '#markup' => '<iframe width="100%" height="650" scrolling="no"   
   class="nucleus_frame" frameborder="0"   
   src="http://themebrain.com/static/about/"> </iframe>',  
  );  
jobnomade’s picture

Assigned: Unassigned » jobnomade