I have same site on bluehost.com and I moved the site to web.com

same settings, same files, on web.com the ckeditor window does not show up, I get blank white space, where the editor window should be

Any idea why?

CommentFileSizeAuthor
#5 droal.JPG79.78 KBthaistore
#3 error.jpg213.56 KBthaistore

Comments

mkesicki’s picture

mkesicki commented
Category: bug » support
Status: Active » Postponed (maintainer needs more info)

Does your drupal installation works fine on new server ?
Both servers have the same configuration ?
Do you see any errors in server logs or in Firebug (Firefox addon) console ?
Please check admin status report page if there are any errors.

thaistore’s picture

thaistore commented

the site works fine, everything works beside the editor

yes both servers have same configuration, only web.com has different localhost name than bluehost

I am attacing screenshot, the cke editor does not come up, there is a blank space

I tried chrome and firefox, I have never experienced a problem like that before

regarding firebug, I dont know how to check for errors

status page there are only errors with image access, nothing else

thaistore’s picture

thaistore commented
StatusFileSize
new error.jpg213.56 KB
mkesicki’s picture

mkesicki commented

In Firebug errors are shown in console tab. Does CKEditor works with standard content type like article ?

thaistore’s picture

thaistore commented
StatusFileSize
new droal.JPG79.78 KB

everytime when the content cke editor box should show up, it does not

that goes for page, articles, ........

attaching another screenshot, no errors whatsoever

mkesicki’s picture

mkesicki commented

Can you send mi in Private message access data to your drupal installation ? In this way I can check this in more details. If you can't, please list what other modules do you have enabled in your drupal.