Using D7.16.

I'm trying to delete spam user accounts. I've tried selecting one and selecting many. Choosing "Cancel the selected user accounts" from the dropdown as well as going into the account and clicking the cancel button. I'm asked to confirm and when I do I'm taken to the site home page and the accounts are still there and nothing has been changed.

No matter what i do, I cannot delete these user accounts.

I've tried different browsers and also different admin themes but the problem remains.

Comments

ravis’s picture

Make sure you uncheck following option:

Require e-mail confirmation to cancel account. 

Screenshot:
http://pici.in/images/941993awsa.png

I work at Drupar.com

Lloyd’s picture

That's not the issue. It's definitely unchecked. I'm not getting any error message. It simply isn't deleting the accounts.

psuchak’s picture

I am having the same issue. In addition I am also unable to update modules. I am on drupal 7.17

Anybody got any suggestions?

Thanks,
Paraag

Louis Bob’s picture

Same issue here + unable to update modules and modules translations : the blue "progression" bar is not displayed, nothing happens.
Also on Drupal 7.17.

Louis Bob’s picture

Disabled the Lightbox2 module, and all is OK again.

Louis Bob’s picture

Hi, did you manage to solve that issue?

Lann’s picture

Any javascript error that occurs before Drupal attempts to delete the users will cause it to fail. Hopefully this is useful to somebody.

Louis Bob’s picture

I solved my issue by disabling the Lightbox2 module, which apparently was causing the problem (see http://drupal.org/node/1855512).