Not sure if this is the right area for this issue, but hopefully someone can help.
I have a Drupal site on the Green Greeks server where you can password protect a folder and create as many user and passwords you like in the cPanel. The issue currently is when I set it up the protection, there apparently is a conflict with Drupal because when a user ID and password is entered it gives and error message that the page can't be found on this server. (Page not found
The requested page "/sites/default/files/Members/Member_Area.pdf" could not be found.)
I spoke to support at Green Greeks and they couldn't find the problem all they could say is it was a conflict with Drupal. I know I can create a basic password protection of the page, however this doesn't allow for different users with different passwords. It is important that each user has their own individual password because members come and go. We don't want to change the password every time someone leaves the organization. Does anyone have any idea how I can solve the issue?