Download & Extend

private file system - zencoder -> Download access denied from S3

Project:Video
Version:6.x-5.2
Component:Amazon S3
Category:bug report
Priority:normal
Assigned:Unassigned
Status:closed (fixed)

Issue Summary

HI,
I'using the private filesystem and try to use the video conversion with zencoder. I shows me an error "Download access denied "

I did the same today with a public filesystem and it was working..

The problem could be the path tree in my bucket (screenshot): it seems that the upload process write an directory without a name into the bucket and than the directory "is"

Could someone help me to solve the problem?

AttachmentSizeStatusTest resultOperations
Bildschirmfoto part 1.png6.01 KBIgnored: Check issue status.NoneNone
Bildschirmfoto part 2.png5.99 KBIgnored: Check issue status.NoneNone

Comments

#1

Component:Zencoder» Amazon S3
Category:task» bug report

it seems that a path is wrong transmitted to S3. Do you see the // in the path? This path is shown in S3

https://s3-eu-west-1.amazonaws.com/xxxx//is/htdocs/wpxxx/www/devcorner/x...

#2

anyone know what part of the module create this URL -> input url ?

This has a "//" , too!

AttachmentSizeStatusTest resultOperations
zencoder.png31.35 KBIgnored: Check issue status.NoneNone

#3

Where is the best place to correct my private path beginning with "/" : /myprivate_path....

video_helper.inc

#4

Status:active» postponed (maintainer needs more info)

I think I have fixed the problem. The next 6.x-5.x-dev release will contain my fix. It will be available within 12 hours. Please let me know if the problem is gone.

#5

Hi Jorrit,

thanks for your support. It seems to work! Thank you very much.

Cheers Kai

#6

Status:postponed (maintainer needs more info)» fixed

That's great.

#7

Status:fixed» closed (fixed)

Automatically closed -- issue fixed for 2 weeks with no activity.

nobody click here