No product import in new installation [#1837790]

I previously did a clean install of 7.x-2.0-rc2 and products were imported into the demo store. Each new clean install I have done since then creates the demo store, but no products are imported. This has happened with clean installations of rc3, rc4, and dev (2012-11-10). Each version skips the import of product data in the database tables -- the tables have no product data.

Edit: One additional comment... while the installation is running, it *seems* like the import is being done. The server is working and is pausing at each step while the progress bar increases. The end result however has no data in the DB.

Comment	File	Size	Author
	commerce_no_products.png	33.63 KB	ron_s

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Comments

Comment #1

bojanz CreditAttribution: bojanz commented 12 November 2012 at 00:09

Category:	bug	» support
Status:	Active	» Fixed

This happens on installations low on memory.
It is covered in our troubleshooting guide, along with a workaround:
http://www.drupalcommerce.org/commerce-kickstart-2/troubleshooting-kicks...

We are aiming to address this problem in future releases with #1763508: Reimplement Migrate integration in the installer.

Comment #2

ron_s CreditAttribution: ron_s commented 12 November 2012 at 03:32

Thanks for the response. I'm actually running with PHP memory_limit of 256M, so I assumed double the 128M minimum would be enough. I guess it still needs to be higher.

Just to be clear, are the RAM requirements more of a need for installation purposes, or does Kickstart need more RAM in general when running?

Comment #3

bojanz CreditAttribution: bojanz commented 12 November 2012 at 09:13

256M should be more than enough.

I've explained the Kickstart memory requirements at http://drupal.stackexchange.com/questions/45243/moving-host-concern-abou...

Comment #4

ron_s CreditAttribution: ron_s commented 12 November 2012 at 09:47

I did some further research and amount of memory was not the issue. Even at 512M the product import continued to fail. The problem was PHP's max_execution_time setting. The process was timing out and would not complete no matter how much memory was available. I made the following setting changes in php.ini and the products imported cleanly:

max_execution_time = 240
max_input_time = 480

Once the installation was done I was able to reduce the values back to more reasonable figures.