Monsterpay dropping "duplicate" products in cart

Posted by Malo on November 22, 2012 at 1:23pm

Some time ago, I built a e-commerce site but have only recently noticed a problem with the way Monsterpay is processing some of the orders.

I have attributes linked to numerous products (eg, color). If a client orders one of those products, with color option 1, but then also orders the same item with color option 2, all appears correct until they reach the payment gateway.

Monsterpay registers the 2 lines of purchases as perceived "duplicate" items and drops one.

How do I correct this?

The site uses:
Drupal 6
Ubercart 6.x-2.10
Monsterpay 6.x-1.0

Thanks.

Comments

Solution to your query

Posted by Annelivr on November 28, 2012 at 12:27pm

Hi Malossol

I believe the problem you’re experiencing is due to the incorrect variables being passed through to MonsterPay. This can be easily resolved though. All you need to do is check which variables Ubercart captures with their checkout button and then pass these variables through to MonsterPay as a line item e.g. LIDSKU, LIDPRICE, LIDColour, LIDQuantity.

Please follow the link below for the MonsterPay implementation guide to see what variables need to passed through:

http://www.monsterpay.com/help/downloads/MonsterPay_Implementation_Guide...

If you need any further assistance, feel free to email our Support Team at support@monsterpay.com or contact us directly at 083 913 0000.