In my reports I have the following error:

Video transcoder: FFmpeg / avconv
Missing the transcoder library. Please install FFmpeg in to your server if you intend to transcode or to auto create thumbnails.

the error provides this link : http://video.heidisoft.com/documentation/ffmpeg-installtion-scripts

How can i fix this ?

Comments

jaypan’s picture

It appears that ffmpeg is not installed on your server. If it's not, you will need to install it.

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Ms1993x’s picture

How do I do so ?

jaypan’s picture

It's quite difficult, and more than can be explained in a thread. It's also not Drupal related. So google 'install ffmpeg' and add your server OS, and you should find some directions.

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Ms1993x’s picture

I tried googling and could not find anything. If this something everyone is suppose to do because I get this error when i try to install one of the most popular modules - the video module. Should I try re installing the module ?

jaypan’s picture

First you should check whether or not FFMPEG is installed on your server. If it's not installed on your server, then the problem is not with the module, it's with your server, and nothing you do in Drupal will fix this. If you do have FFMPEG on your server, then the problem is with your Drupal configuration, and we can take it from there.

But I'm guessing you probably don't have FFMPEG installed on your server (the error message you showed seems to indicate that). It's not usually installed by default. If you are on shared hosting, it's almost definitely not installed.

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tinohuda’s picture

I've installed ffmpeg and the error report still there. what shoul i do?

cedincanada’s picture

I'm having the exact same problem here. Have you resolved the issue?

jaypan’s picture

Check that you have correctly set the path to ffmpeg in the configuration page.

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cedincanada’s picture

Ya. Actually it was my Server. They don't do ffmpeg on Shared sever with Blue Host. Thanks for the response.

jaypan’s picture

Very few shared hosts do ffmpeg, as it's quite resource intensive.

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docans’s picture

hassebasse’s picture

Hi Jaypan

ffmpeg is for sure installed but I do not understand what for a path and what for a configuration page you reffer to in your answer. Maybe you could let me know?

All the best

Hans

jaypan’s picture

Which module are you using?

Contact me to contract me for D7 -> D10/11 migrations.