Your website is not available

jurgenhaas - October 22, 2007 - 08:59
Project:Advanced Theme Construction Kit (ATCK)
Version:5.x-5.x-dev
Component:Miscellaneous
Category:support request
Priority:normal
Assigned:Unassigned
Status:closed
Description

Looks like your website isn't available. I have already tried a couple of weeks ago when you wrote an article about security. But I can't get onto your website since. Hope you can fix it?

#1

Caleb G - oldacct - October 22, 2007 - 14:31
Status:active» active (needs more info)

Hm. That's very peculiar - the site has 99%+ uptime, so maybe you've just had coincidental/unfortunate timing. The only thing that could even be an outside possibility is somehow you're on one of the few ip blocks that are banned on the server. (I believe most of those are in asia)

#2

jurgenhaas - October 23, 2007 - 07:11

I don't think either of these reasons applies. First, I'm based in Germany (Europe) and second, I've tried many times over the last couple of weeks.

It looks to me like a DNS error. When I nslookup highervisibilitywebsites.com I always get a timeout. "Well, it might be a provider issue" I hear you say? That's hard to believe as I'm on the net all day every day and this is really the only site that I can't get access to.

Update: Sorry, I've just checked through remote desktop from a server in the UK and there I get access to your site. So it looks like my provider doesn'T have your domain in the DNS table? Hmm, what can I do about that, it's T-Com. Any ideas?

#3

Caleb G - oldacct - October 23, 2007 - 14:39

Sorry, jurgenhaas - I've never heard of that kind of issue before. I don't have the foggiest idea of how to fix, either. :-(

Maybe contact your provider?

#4

Caleb G - oldacct - October 24, 2007 - 21:59
Status:active (needs more info)» fixed

#5

Caleb G - oldacct - October 24, 2007 - 22:00
Status:fixed» closed

#6

jurgenhaas - November 30, 2007 - 13:52
Status:closed» active

Hi again, sorry for the long pause but it took me from 26th October until today to get any reasonable feedback from my provider - Deutsche Telekom. I could report one of those nightmares with support from giant companies but that's wasting time.

What we now found out is that your ns-servers obviously block the DNS servers from Telekom here in Germany. They will contact your administrator and ask him to release it. Hope this is going to work.

#7

Caleb G - oldacct - November 30, 2007 - 17:37

Thanks for the update jergenhaas, that's very interesting...

Oy, network issues.

#8

Caleb G - March 12, 2008 - 16:10
Status:active» closed

Fixed

 
 

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