I am locked out of my site after enabling recaptcha. I dont have access to update the keys even! I disabled the module recaptcha entry from the system entry in the database and also cleared the caches from the database. I am still locked out when i refresh the page! Can anyone tell what may be the reason ?? Any help is highly appreciated.

Shan

Comments

dddave’s picture

dddave commented
Project: Drupal.org site moderators » reCAPTCHA
Version: » 7.x-1.8
Component: Spam » General
Category: bug » support
Priority: Critical » Major

This is not a webmaster issue. Sending to the right queue. Please adjust the settings according to your version in use.

liam morland’s picture

liam morland
Primary language English
Location Ontario, CA 🇨🇦
commented
Status: Active » Postponed (maintainer needs more info)

What exactly do you mean by "locked out"? Are you unable to login? Can you login, but have no permissions?

Santanu’s picture

Santanu commented
Version: 7.x-1.8 » 6.x-1.7

By locked out I mean, it takes me to the reCaptcha website whenever access my webpage.

liam morland’s picture

liam morland
Primary language English
Location Ontario, CA 🇨🇦
commented

Some things to try:

  • Disable JavaScript so the reCAPTCHA can't operate.
  • Directly visit YOURSITE/user to login.
  • Use Drush to reset the variables: recaptcha_public_key, recaptcha_private_key
liam morland’s picture

liam morland
Primary language English
Location Ontario, CA 🇨🇦
commented
Status: Postponed (maintainer needs more info) » Closed (cannot reproduce)

Months old, presuming fixed.

liam morland’s picture

liam morland
Primary language English
Location Ontario, CA 🇨🇦
commented

Newer similar issue: #2068507: After installing the reCAPTCHA module I cannot log into my site.