Posted by iriss on December 12, 2012 at 10:11am
The IT guy at the company I work for installed Drupal. He gave me a username and password as the administrator and told me to take over. I can't seem to carry out the updates as I am getting the following error message:
I tried downloading the files but I have no idea where the original files are located to upload to.
IT is telling me that I need to figure it out, but I have a feeling that I either need more info or that it was not downloaded properly. Can anyone tell me what I need in order to carry out the FTP for updates or specific instructions on how I can manually update? Also, how can I find out where the original files are located?
Comments
Error message I get appears below:
There is a security update available for your version of Drupal. To ensure the security of your server, you should update immediately! See the available updates page for more information and to install your missing updates.
This handbook page describe
This handbook page describe the process in more detail than I can:
http://drupal.org/documentation/modules/update (modules) and
http://drupal.org/node/1223018 (core)
But here is a quick run-down.
First, before you do updates, you want to take a backup of your database. You can also back up the physical sites/ folder but generally it's not needed.
The phrase 'available updates' is a link. click on it and it will take you to a page with modules and checkboxes.
You'll want to install security updates first. Other updates can be done once you are comfortable.
Read the descriptions of the updates, and take note of any warnings given as well as what the page says is the 'current version' of the module. That way, if things go pear-shaped you can manually ftp that module version to your sites/all/modules folder (or sites/xyz/modules) and along with the db backup, put yourself back to square one.
Check the box(es) next to the security updates and click the button at the bottom. If permissions are set right on the server it should display a screen saying it's downloading the updates, then give you a series of screens to install, perform db updates, and so on.
If you get a message about having to ftp the files, or it can't download/move the tmp files-those are other issues. The links I provided should give you what you need to troubleshoot, but if you don't understand something, report back.
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