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blank editing area after upgrade CKEditor 7.x-1.9 to 7.x-1.12

Project:CKEditor - WYSIWYG HTML editor
Version:7.x-1.12
Component:Miscellaneous
Category:support request
Priority:major
Assigned:Unassigned
Status:closed (fixed)

Issue Summary

After upgrading CKEditor 7.x-1.9 to 7.x-1.12 (using ckeditor_4.0.1_standard) on various sites hosted on different servers the result invariably is a blank text area only when i want to edit a page, article etc that was created with CKEditor 7.x-1.9.
If I press save, all previously saved info is overwritten and lost.
It is however no problem to create new pages with CKEditor 7.x-1.12, all works fine.

Any clues or solutions? (apart of downgrading all sites to 7.x-1.9 again, that's not an option!)

Problem occurs on D7.17, D7.18, IExplorer, Firefox and Chrome alike.

Really hope someone can help, cause on a couple of sites in question there's a lot of activity.

B rgds,
Marinuske

Comments

#1

hello marinuske,

i had the same problem - solved through the last dev version of the ckeditor modul and the nightly build ckeditor.

greetings
steffen

#2

I experience the same problem, I tried #2, Also tried issue #1885906 #1882396 #1885368 #1854454 how ever I seen something under reports. Please see attached jpeg, I was not able to find the Cookie in settings.

AttachmentSize
error ckeditor.jpg 229.65 KB

#3

Hi Steffen,
Clever! Problem of empty area solved after de-installing both and reinstalling dev and nightly. Even toolbar (although imperfect) appears in it's complete form. Maybe not an elegant solution but a clever one whilst waiting for corrected version.
Thanks!
B Rgds Marinuske

#4

After update from 7.x-1.9 to 7.x-1.12 did you run update.php script and clear drupal cache ?
@Nnilsson,
mentioned variable $cookie_domain is in durpal's settings.php file in sites/default directory.

#5

Status:active» fixed

Save your CKeditor profiles again. Just edit, make no changes and save.

#6

Status:fixed» closed (fixed)

Automatically closed -- issue fixed for 2 weeks with no activity.

#7

For me the problem was an error of the Meta Tags module that was preventing the update.php script to run properly and thus the CKEditor update to run.
I disabled metatag and deleted the module folder then was able to run the CKEditor update, cleared my cache, didn't have to resave profiles, it worked.