Hello!
First I'm a novice in building website. Last year I built my first and only website with "Drupal 7.0". Like everybody else I worked hard at it and I was proud of what I've done.
Because I was fedup to see the security notices all the time, I installed "Drupal 7.18" and since I can't see my site anymore. I guess I shouldn't have done that.
My question is; Is there a way to get my website working again, or is there a way to access it again some how, or is it possible to import all the files from my older version website into the new one, or is it possible to re-enable the older version, or is it simply gone for ever?
If you can help me, please provide a full description on how to do it.
Thanks for your help!
P.S. I'm afraid to have to cancel my account and my website if can't get any help.
Comments
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you should alwyas update when security releases are out. Else you risk having your site hacked.
did you make backups of the DB and files before updating?
can you take us through your workflow for updating?
can you provide a link to the site?
did you run update.php?
do you have any errors in your apache/php logs?
A quick guess would be to
A quick guess would be to check your .htaccess file, as this happened to me when i updated drupal.
Will try that, Thanks!
Will try that, Thanks!
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the .htaccess file is there. What the user is calling a blank site isn't a WSOD as I also thought. It's a site with no content because it's a completely new install.
Thanks for replying to my
Thanks for replying to my post.
I guess I should have mentioned in my previous post that my wedsite is hosted by "Hostpapa".
I'll try to answer the best way I can.
did you make backups of the DB and files before updating?
I did run backups but since it's a new install I don't have access to it.
can you take us through your workflow for updating?
From my original version I ran backup, then ran the "Drupal" update.
Since I couldn't see anything different (no message no nothing) as if it nothing happened, I ran the install "Drupal 7.18" which showed me the main page of Drupal at the login page.
I tried to log in with my usual user and admin account but wouldn't give access.
I had to create a new account.
can you provide a link to the site?
http://www.missionsgaro.org/
did you run update.php?
Sorry, can't remember!
do you have any errors in your apache/php logs?
Sorry, I'm not proficient enough to access that.
I hope this is enough for you to help me and suugest possible remedy!
Thanks!
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not sure what a new install has to do with anything. The whole point of backing up the database and the files is so that you can roll back in a worst case scenario.
None of that makes any sense. you ran drupal update from where? Sounds like something you did in your host panel? which would indicate that you didn't download 7.18 from drupal.org and utilize the update.txt file? There is never a need to run install.php for an update/upgrade. I
whenever you update a module or core update.php must be run. This is documented in the drupal.org documentation as well as the UPGRADE.txt file.
to access your apache/php error logs, you need to check your hosts knowledge base. This is not a function of drupal.
based on the link to your site it looks like you installed completely new site. Did you do this into a new database, or did you empty the old database for some reason?