While everything else works with my installation of Web File Manager (Thank You!) the more help ... link only displays the following:

No other content matches the requested document

You have reached this page because no other content matches the requested document.

Please try another query of the database to find what you are looking for.

... and I can't for the life of me figure out how to create/modify a page for this function. I tried creating help (page) content, and located a menu entry in the site configuration menu (where it appears to belong), and then pasted the location (?q=admin/help/webfm) under advanced options for the menu entry. That didn't work, so I deleted the menu and the test page.

Have I missed something obvious? Sorry if this is so, but I haven't found much info to sort this out.

Bob

CommentFileSizeAuthor
#6 phpinfo.pdf14.08 KBsolimeno

Comments

tcblack’s picture

tcblack commented

Hmmm. It works for me.
Try re-downloading/upgrading to the latest version and overwriting your file. Don't forget to run update.php on your site as the site admin.

the help text comes right out of the webfm.module file under the help hook. As it stands on my site it reads:

Webfm is a hierarchical file system manager. Webfm does not use a flat file system (a single directory indexed by a database). Webfm allows users to arrange files on the server in the same way they do on their local storage drives. This ability to hierarchically arrange files greatly enhances the managability of large collections of data.

Note that webfm uses includes/file.inc which manages the file system path. The Root Directory and Ftp root directory paths are relative to the file system path set at /admin/settings/file-system and must be prefaced with a "/".

Webfm uses ajax and javascript extensively to provide application intensive functionality such as file/dir move and ordering of attachments via drag-and-drop. The context menuing provided by the right mouse button click provides context sensitive menus for user selection. Javascript must be enabled for webfm to function.

Webfm presents left hand blocks to represent directory trees and a right hand block to list the contents of the current directory. The upper left block represents the directory structure of file data enumerated in the database and available to the site for metadata/attachment to content.

File uploads via the UI that overwrite existing files present version options to allow the user to transfer the existing fid and metadata to the newer file. This allows content to be updated such that attachments and metadata are preserved.
WebFM Web File Manager administration pages

* Configure permissions
* Webfm Settings

solimeno’s picture

solimeno commented

Did all that. Did it again just now to be sure, but same result. I peeked at the webfm.module file contents, and indeed on line 22 I see the text that you quoted above, tcblack. Not sure what is going on - everything else seems to be quite functional.

Bob

tcblack’s picture

tcblack commented

solimeno,
did you uninstall the module? (/admin/build/modules/uninstall)
I think you may have to start clean for the install hook to insert the help text.

solimeno’s picture

solimeno commented

tcblack,

I just tried your suggestion of uninstalling the module. Also deleted the folder from the directory tree and un-tarred a fresh webfm-5.x-2.1.tar.gz file in the /sites/all/modules folder. Re-enabled the module, set the root directory, and still get the same results.

No help text is displayed ... and now also none of the document links I have in WebFM open the docs - I just get the same "No other content ..." error message that I see when I click on the help link. The document files are still on the server, they just do not open or download via WebFM any longer.

Bob

tcblack’s picture

tcblack commented

solimeno,

You did do a backup before working on a live site right?
First restore your backup. If not you're going to have to recreate all your links. (should be able to add all files to the database under the directory tree, then just reattach)

I've just rechecked the hook_help section in the module and it looks perfectly formed.

Are there other modules missing help sections? If yes, which ones. If not provide me a few examples. I'm inclined now to think that it's something to do with permissions somewhere. If I reach way out on a limb they might include your Drupal version, your site permissions, database permissions, PHP compile options ( see /admin/logs/status/php).

Are there other modules misbehaving in other nonstandard ways? All of these might provide a clue.

solimeno’s picture

solimeno commented
StatusFileSize
new phpinfo.pdf14.08 KB

tcblack,

Yes, I have ample backups of the site and the database. After checking other modules that I'm using, none have any help sections, so I cannot test that hypothesis.

I've checked the site permissions, specifically looking in the sites/all/modules folder:


solimeno@ProductInnovationServer:/var/www/das/sites/all/modules$ ls -l
total 144
drwxr-sr-x 2 solimeno www-data 4096 2007-06-18 20:03 autoassignrole
drwxr-sr-x 4 solimeno www-data 4096 2007-08-16 11:40 cck
drwxr-sr-x 2 solimeno www-data 4096 2007-05-16 00:05 computed_field
drwxr-sr-x 3 solimeno www-data 4096 2007-10-25 22:50 date
drwxr-sr-x 3 solimeno www-data 4096 2007-06-18 20:11 filebrowser
drwxr-sr-x 4 solimeno www-data 4096 2007-10-18 00:50 image
drwxr-sr-x 9 solimeno www-data 4096 2007-04-20 12:30 importexportapi
drwxr-sr-x 2 solimeno www-data 4096 2007-05-17 16:35 jquery_update
drwxr-sr-x 6 solimeno www-data 4096 2007-10-04 12:15 lightbox2
drwxr-sr-x 5 solimeno www-data 4096 2007-06-14 04:55 node_import
drwxr-sr-x 3 solimeno www-data 4096 2007-03-20 05:45 taxonomy_multi_edit
drwxr-sr-x 3 solimeno www-data 4096 2007-08-15 12:30 update_status
drwxr-sr-x 4 solimeno www-data 4096 2007-07-14 18:20 views
drwxr-xr-x 2 solimeno www-data 4096 2006-11-11 14:40 views_bonus
drwxr-sr-x 6 solimeno www-data 4096 2007-11-04 00:50 webfm
-rw-r--r-- 1 solimeno www-data 80839 2007-11-04 00:50 webfm-5.x-2.1.tar.gz

and in the webfm folder:


solimeno@ProductInnovationServer:/var/www/das/sites/all/modules/webfm$ ls -l
total 160
drwxr-sr-x 2 solimeno www-data 4096 2007-11-04 00:50 css
drwxr-sr-x 3 solimeno www-data 4096 2007-11-04 00:50 image
drwxr-sr-x 2 solimeno www-data 4096 2007-11-04 00:50 js
-rw-r--r-- 1 solimeno www-data 14940 2006-04-23 05:54 LICENSE.txt
drwxr-sr-x 2 solimeno www-data 4096 2007-11-04 00:50 po
-rw-r--r-- 1 solimeno www-data 5711 2007-10-22 17:43 README.txt
-rw-r--r-- 1 solimeno www-data 10899 2007-10-22 17:43 webfm_file.inc
-rw-r--r-- 1 solimeno www-data 287 2007-11-04 00:50 webfm.info
-rwxr-xr-x 1 solimeno www-data 3413 2007-10-22 17:43 webfm.install
-rwxr-xr-x 1 solimeno www-data 84398 2007-11-04 00:37 webfm.module
-rw-r--r-- 1 solimeno www-data 12213 2007-10-22 17:43 webfm_views.inc

I tried changing the items with 644 permission to 655 to see if that would have an effect, but still no change in site behavior.

I'm not sure what additional database permissions might be necessary as I have no other issue with any other content on the site. As for the PHP compile options I've attached the output of phpinfo() - I'm not sure what parameter to look for.

tcblack’s picture

tcblack commented

I don't see anything there that should be problematic. I'm a bit boggled and It's probably time for someone more knowledgeable about the guts of webfm to look into this.

robmilne’s picture

robmilne commented
Status: Active » Fixed

This link is viewable now only by webfm administrators in 5.x--2-2.

Anonymous’s picture

(not verified) commented
Status: Fixed » Closed (fixed)

Automatically closed -- issue fixed for two weeks with no activity.

solimeno’s picture

solimeno commented

Although the issue automatically closed and assumed fixed I still have it unresolved on my drupal installation. I still see the "no other content ..." message instead of the expected help info.

Do I start a new issue or can this be re-opened?

Bob Solimeno

robmilne’s picture

robmilne commented
Status: Closed (fixed) » Postponed (maintainer needs more info)

Which version of webfm are you using?

solimeno’s picture

solimeno commented

I'm using Web File Manager 5.x-2.6

UPDATE 2/21/2008: upgraded to 5.x-2.8

"more help ..." link still returns the following:

No other content matches the requested document

You have reached this page because no other content matches the requested document.

Please try another query of the database to find what you are looking for.

solimeno’s picture

solimeno commented
Status: Postponed (maintainer needs more info) » Active

Changed status to "active" - more info provided in previous post.

upgraded to Web File Manager 5.x-2.9 and issue remains as previously posted,

... and now upgraded to 5.x-2.11 same results.

robmilne’s picture

robmilne commented

I still cannot replicate this problem. Do you see 'Web File Manager' listed when you navigate to http://your_site/admin/help?

solimeno’s picture

solimeno commented

When I navigate to:

http://172.20.223.33/admin/help

The site just displays the home page. Web File Manager is listed in the menu tree as usual. If I navigate to:

http://172.20.223.33/?q=admin/help

here is what I see:

No other content matches the requested document

You have reached this page because no other content matches the requested document.

Please try another query of the database to find what you are looking for.

So the answer to your question is no - I do not see 'Web File Manager' listed - nor anything else - just what I posted above.

I'm not sure what may be unique about my site, but I certainly do appreciate your efforts. Thanks.

Bob

robmilne’s picture

robmilne commented
Status: Active » Closed (won't fix)

This looks like a bug in a core module if you can't access help. Help is supposed to work right out of the box. I'd like to assist but I don't think your problem is with my module and I don't have the time to debug this - sorry. I'm closing the issue because it belongs in a different support forum.

solimeno’s picture

solimeno commented

robmilne,

I discovered the problem - and it is entirely my fault: The HELP module is CORE OPTIONAL and I did not have it enabled.

This module unfortunately was not enabled by default and Web File Manager apparently is the only module I have installed that makes use of the Help module (other than CORE help - which I did not ever access).

Please accept my apology for taking up the bandwidth and collective time of those working on this module ... but nobody ever asked me this simple question: Is the Help module ENABLED in Core- Optional?

Bob

robmilne’s picture

robmilne commented
Status: Closed (won't fix) » Fixed

Actually it is a bug on my part. I've adjusted the code so that it detects whether the help module is enabled before enabling the help link.

Anonymous’s picture

Anonymous (not verified) commented
Status: Fixed » Closed (fixed)

Automatically closed -- issue fixed for two weeks with no activity.