I have a form that is getting a forbidden error occasionally when people submit it. I have not seen the problem myself but a couple of people have reported it and it is showing up in our server logs (although not Drupal's). Oddly enough the e-mail still goes through.

It's a simple form that sends an e-mail to a given address. A couple of weeks ago, I made a change to limit the total number of submissions per user per day to 5. I wouldn't think that's the cause since the user hasn't been submitting it >5 times and if they did, it's not a 403 Forbidden error they receive.

I also checked off the webform advanced settings option "Allow cookies for tracking submissions".

Any idea what could be causing this?

Comments

rgraves’s picture

rgraves commented

I don't think it is specific to this one form as I just found out another form had the same problem. I applied the 5 per day limit to all my forms.

rgraves’s picture

rgraves commented
Status: Active » Closed (fixed)

Nevermind. We're pretty certain the problem was related to a web server configuration.