FAO: London and/or UK Drupal users
RE: A webhost that supports Drupal websites well
I currently use Freehostia.com to host my 2 websites. One I made around 2008/2009 before I knew about Drupal and the other one: www.jbmjk.com I made using Drupal.
Freehostia are good for hosting my non-Drupal site. They are a good all round host. When you ask for help by opening a help ticket from the control panel they usually respond pretty quickly with their “24x7 buddy support”.
However I feel that their servers are not really designed to host Drupal websites and everytime that I need to update my Drupal version there’s some kind of a problem.
At the very least, I need to add # to the options directives in the .htaccess file to make my site accessible after running an upgrade; because their servers do not allow the options directive. This time that alone did not make my site accessible and I was asked to rename the file to _htaccess so that the server ignored it. My website was then accessible but none of my links were working, including all the administration links , so I had to control over my site. When support contacted me after that they said that they had undergone ‘maintenance of the script’ but that my installation appeared to be corrupt and I would have to restore my old database and attempt the update again. I visited my site this morning for a final check before restoring and my links were then working. I therefore finished my upgrade by taking my site out of maintenance mode and re-enabling required modules. I even updated a module. I was really happy that I wouldn’t have to restore my old database and attempt the update again.
I’ve just gone onto my website now into Advanced Administration and ‘views slideshow’ link to continue trying to develop my website and again I’ve got the “White screen of death” quoting Internal server Error 500, that I seem to get all too often with freehostia on jbmjk.com . Sometimes I get errors like this just because their servers are generally down.
I have an ambition to design websites as a freelancer, but I halted the business idea when I found out about Drupal and the benefits it can offer me. I’d like to learn Drupal more thoroughly and have a good understanding of a Drupal website before I start using it professionally, hence my project website: www.jbmjk.com .
I’m looking for a webhost that has servers that are more geared towards Drupal websites and do not require lots of modification of coding just to make a website accessible after a core update and preferably as well one that doesn’t have much downtime. What I find with Freehostia is that when I make time to work on my website (having a full time job as well) it’s very frustrating when I can’t because their servers are down. All of this stuff is time consuming and won’t look very good to an end-client I’m sure if I’m relying a lot on webhost support to fix things at their end.
This time when I asked the support team what “ maintenance of the script” they had done to make my website accessible , so that I knew for next time , they couldn’t tell me , perhaps another reason why another host may be more suitable to host: www.jbmjk.com
I am hoping that the Drupal London and/or UK groups can recommend a webhost that supports Drupal websites well and doesn’t have much downtime.
P.S. My friend recommended that I see what the local Drupal user group suggests, but unfortunately the posting to a forum facility on Drupal.org.UK seems to be permanently broken , so I've posted here hoping to find London/UK Drupal users that can help.