Hi,

Using an android htc smartphone, I can access the site, read the pages, but when it comes to documents I get an unexpected error

(works with no problem on PC)

Comments

ezra-g’s picture

ezra-g commented
Status: Active » Postponed (maintainer needs more info)

Please specify the exact error message and type of error you're receiving, the page you're visiting, and the device you're using.

pdeclarens’s picture

pdeclarens commented

the error cmes when I try to access to a document

the full message is a page with
top: my logo
name of the site
Error
the website encoutered an unexpected error. Please try again later

the device is HTC desire with Android 2.3.3

site is hosted on mutualised server at 1and1 (I suspect a Memory_limit problem...)

thanks

ezra-g’s picture

ezra-g commented
Title: error on smartphone » Possible memory exhaustion on 1and1 hosting
Category: bug » support

You can find out the specific error by looking in your site's error log.

pdeclarens’s picture

pdeclarens commented
Assigned: Unassigned » pdeclarens

this is the log
php 02/22/2013 - 08:21 EntityMetadataWrapperException: Invalid data value...

thanks

pdeclarens’s picture

pdeclarens commented
Assigned: pdeclarens » Unassigned
ezra-g’s picture

ezra-g commented

Can you post the entire error message? It's truncated here.

japerry’s picture

japerry
Location KOMK
commented
Status: Postponed (maintainer needs more info) » Fixed

Please refer to #2065381: EntityMetadataWrapperException errors due to features not being reverted for reasons why its important to revert all features after enabling a feature in commons. We don't automatically revert all features because we don't want to destroy user customizations.

The easiest way to revert is with 'drush --force -y fra' if you have drush enabled. Warning: this will remove any customizations / overridden features you may have on your install. Proceed with caution!

Re-open if you feel that this message is in error and can be replicated after reverting all features.

Status: Fixed » Closed (fixed)

Automatically closed -- issue fixed for 2 weeks with no activity.