Hi there,I've just updated to version 7.19 and when I try to log in to my site(which is not live)I get this error message

Fatal error: Call to undefined function ctools_include() in C:\Users\moby\Sites\acquia-drupal\sites\all\modules\panels\panels_node\panels_node.module on line 330

Just wondering what could've caused this ?

I upgraded by downloading the new drupal core and replacing all the files in the drupal core except sites,not sure if I ran the update in the browser properly afterwards though.

However now I can't even log in.Any help would be appreciated.Thank you!

Comments

andyguzman’s picture

Are you sure you didn't accidentally overwrite /sites as well? It looks like it is attempting to load something from the Panels module that no longer exists.

Are the modules you had previously installed still in sites/all/modules?

shotgunsam36’s picture

Yes I think I did delete the modules folder...I learned how to upgrade from a youtube video which gave exactly that instruction...
here is the link its only four minutes long http://www.youtube.com/watch?v=_uDTyzE47pQ where he says to delete all the folders,but not the sites folder.Can you please tell me if his instuctions are wrong?

So I restored a previous version of the folder and its back to normal,but now I can't log in?

vm’s picture

contrib modules should have been stored in sites/all/modules not in the core /modules/ folder. Thus when you delete all but the sites folder, the contrib modules are safe from removal.

if you added in the old core /modules/ folder then you've compounded the problem since core modules contains the system.module and now you've an updated database running on ~80% of an older version of drupal.

shotgunsam36’s picture

I think I restored the Sites folder and not the sites folder....they're stored in the right place will try to upgrade again after I figure out a way to get back in ...I did managed to get back in before but now access is denied for some reason.

Another strange thing is that before I upgraded my ck editor program seemed to vanish I wonder if this has anything to do with it?

vm’s picture

What is the Sites folder? drupal ships with a single sites folder and its default folders never use capitalization.

shotgunsam36’s picture

The directory is C:\Users\moby\Sites\acquia-drupal\sites\all\modules ...So when it comes to upgrading I will make sure that I keep the sites folder...but delete and replace all the others with the new ones.

powerranger520’s picture

i'm a little confused

vm’s picture

looks like panels.module is looking for ctools.module and it doesn't exist.