By vlottaaltraining on

After having upgraded the last time (a few days ago) I encountered the following problem:
token
error installing/updating
file transfer failed, reason: cannot create directory /www/sites/all/modules/token
I have adapted the reading/writing rights in FTP (provider), but to no effect.
Who can tell me what's gone wrong? And what do I need to do? I already tried deleting the old directory token, but this doesn't help.

⋅ Categories: Drupal 7.x

Comments

john_b’s picture

john_b commented

I am assuming /www/sites/all/modules is in fact the path to your modules folder? /www/sites looks unusual for a webserver document root path. If it is not the path, you have some problem with the server finding the base directory, and you may need to set the base_dir variable in settings.php.

Assuming the path is right, if you make your whole modules folder recursively 777 temporarily, and it works, that would show there is a problem with your permissions and / or ownership (or in very rare cases with the suexec setup).

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