I am logged in as user/1 and have subscribed to a particular node. I then edited the content of the node and have ticked the "Send subscriptions notifications" option.

I did not receive an "update" notification. Why might this be the case?

By the way, I've enabled the following modules:
* Subscriptions UI
* Subscriptions Mail (+ Mail Editor + Token)
* Content Subscriptions
* Taxonomy Subscriptions (e.g. forums!)

Comments

salvis’s picture

salvis
he/his
commented

The out-of-the-box configuration of Subscriptions and Mail Editor is designed to work immediately for user 1. Other users need permissions, as with just about every Drupal module.

If you had to actively tick that option, then you've already done extensive (mis-)customization. The better approach is to first confirm that the basic functionality works. Also, I recommend to use the -dev version or at least the current release version.

If Subscriptions and Mail Editor don't work, then please disable and uninstall them (to remove all data and settings) and re-enable them.

new123456789’s picture

new123456789 commented

Thank you!

salvis’s picture

salvis
he/his
commented
Status: Active » Fixed

You're welcome. Feel free to reopen if this hasn't helped.

Status: Fixed » Closed (fixed)

Automatically closed -- issue fixed for 2 weeks with no activity.

new123456789’s picture

new123456789 commented
Status: Closed (fixed) » Active

Sorry to bring this up again :(
On a new site, where emails do work, the subscription notifications arent being sent out. I am logged in as user 1, have enabled the two modules. I also ran the cron manually, but no emails were received. It's been over an hour. Am I expecting the notifications to arrive too soon, considering I manually ran a cron?

new123456789’s picture

new123456789 commented

oops. it does work. my email wasn't entered correctly :(

new123456789’s picture

new123456789 commented
Status: Active » Fixed

Status: Fixed » Closed (fixed)

Automatically closed -- issue fixed for 2 weeks with no activity.