Postponed (maintainer needs more info)
Project:
Media Actions
Version:
5.x-1.x-dev
Component:
Code
Priority:
Critical
Category:
Support request
Assigned:
Unassigned
Reporter:
Created:
25 Nov 2007 at 21:49 UTC
Updated:
25 Jan 2008 at 03:21 UTC
Comments
Comment #1
pfournier commentedThis error usually means that your web server was unable to establish communication with blip.tv server.
Some suggestions:
- Make sure your blip.tv username and password are correctly configured in the media actions.
- If you have a shell access on your server, check if you can ping www.blip.tv from your web server.
- Using phpinfo(), check if php has the curl package and if it is properly configured (http://ca.php.net/curl).
Hope this helps
Patrick
Comment #2
pfournier commentedYou can also try to increase the timeout value, if the files you are uploaing are too large to be transfered within 30 seconds.
Patrick
Comment #3
.-_-. commentedHI
Thanks for getting back,
- Curl definatly enabled, checked in phpinfo.
- Username and password definatly corrected, logged out and back into my blip account to be sure.
- Don't have shell access but have just emailed host (who are generally helpful) and asked them, to either do it for me or if they knew what might be up.
- Turned timeout up to 1000, file is small anyway (1mb) and have previously uploaded the file to blip to be sure it transcodes etc.
Do you have to have a special - pay for - blip account? i just have a standard one.
any thing i could do to debug maybe?
thanks again.
Comment #4
.-_-. commentedHi - host pinged server and it worked too
ping blip.tv
PING blip.tv (38.100.163.250) 56(84) bytes of data.
64 bytes from edgevip.pokkari.net (38.100.163.250): icmp_seq=0 ttl=51 time=24.7 ms
64 bytes from edgevip.pokkari.net (38.100.163.250): icmp_seq=1 ttl=51 time=24.5 ms
64 bytes from edgevip.pokkari.net (38.100.163.250): icmp_seq=2 ttl=51 time=24.6 ms
64 bytes from ping blip.tv
Comment #5
.-_-. commentedComment #6
mkalbere commentedGot the same problem but only on files bigger than ~15mb maybe 20mb
I hacked the stuff to have some more info, and I have :
Does it give you any idea ?
Comment #7
mkalbere commentedsolved, it had nothing to do with the module . It was due to a very subtil (and currently) unsolved problem on my server provider. Changing server solved the problem ...... no comment !
Comment #8
.-_-. commentedHi
Could you elaborate on the issue with your server and what is differnet with your new provider please?
Comment #9
mkalbere commentedthat's the strangest ! :
On my dev server, everything was working fine, that's why I wondered what were the differences.
It seems that my provider has several distinct server configurations. He "just" moved my site to an other server, and everything worked.
At that time he was not able to explain why ... so it's probably not obvious.
I sent him today a email, asking for more details. I'll keep you informed.
Comment #10
mkalbere commentedI got the answer from my provider, and they didn't find out what the problem could come from.
They listed for me some differences between the two servers
PHP (OK:5.2 / KO:5.0.4 )
Apache (OK:20051115 / KO:20020903 )
Maybe more later ....
Comment #11
pfournier commentedSorry to take so much time to get back; I was not notified of your post and I have been pretty busy in the last few months.
I dont have any special bliptv account.
I dont know what can cause the error. If you can program in PHP, I suggest you write some code to try to isolate the problem, using curl to try to communicate with bliptv server. BlipTV API is available on http://wiki.blip.tv/index.php/Main_Page (user blip, password teevee).
Good luck !
Patrick