We have an issue where a custom field is not generating or syncing the selections made in a Webform with a custom field of 'States Served' that is then supposed to be populated in our CiviCRM record for the contact record. Nothing appears in the field upon submission of the form.

We have tested this field specifically on a dev site to no avail after several looks at our live site. We tested and used another multi-select custom field that is working as expected.

We're using CiviCRM 4.2 and most recent versions of Webform and CiviCRM Webform. All other data is being populated in the contact records.

Any thoughts on how to find the bug?
Thanks

Comments

colemanw’s picture

colemanw commented

By "latest version" do you mean the latest for D6? That branch is fairly old at this point. But to help you troubleshoot, I'd suggest the following:
- Put a debug statement in the api call made by webform_civicrm (actually for custom data it's a direct BAO call, not the api - check for a function named something like webform_civicrm_save_custom). See if the params look correct.
- Check your watchdog logs for any webform_civicrm errors.

303JL’s picture

303JL commented

Sorry, yes. Most recent versions for D6. We're in the process of addressing the upgrade to D7, hopefully in a few months.

Thanks for the info, we'll check those and see what happens.

JL

colemanw’s picture

colemanw commented
Issue summary: View changes
Status: Active » Closed (won't fix)