At the confirmation step of Express Checkout, when shipping service selection is enabled, customer can only see the shipping amount for each service, but not the grand total (product price + shipping). I can't seem to move the Review pane so that it is displayed after shipping service selected but before payment is charged. Is there an easy way of inserting such grand total review page?

CommentFileSizeAuthor
#2 store.jpg99.08 KBpmaslov

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joestewart’s picture

joestewart commented

Are you testing the checkout while being a logged in user? We found that it required to be logged in to see the expected information.

pmaslov’s picture

pmaslov commented
StatusFileSize
new store.jpg99.08 KB

Thanks for the reply. I was hoping to enable an anonymous checkout, but I have just tried testing it while logged in and seeing the same thing as before. I have attached a screenshot. So basically 15c is the price of the product and then there is 2 shipping options with corresponding costs. When user presses "Pay Now" the payment is correctly processed. My problem is that I am not confirming the grand total (price+shipping). I.e. the sum not displayed in this view, and the next view not shown until after the payment is charged.

rszrama’s picture

rszrama commented
Status: Needs review » Fixed

There's not much for it, to be honest. What would you propose would actually make this clearer considering there's no way for us to add yet another review step after this one? I'd say just launch, and if people are truly confused by this, then perhaps work out some AJAX to update the page when a shipping service is selected to make it even more explicit that they'll be charged for the selected shipping service on top of the order total.

pmaslov’s picture

pmaslov commented

I have tested it some more and realized that Joe Stewart has a point in saying that user needs to be logged in order to see "Shopping cart contents" section, which also has the order's total. During anonymous checkout that section for some reason is empty.
With that section there, I can add javascript code to display the total per Ryan's suggestion.
Is it possible to fix missing "Shopping cart contents" section for anonymous users? Or, maybe, is it easy to adjust the checkout workflow to create a properly logged in user?

pmaslov’s picture

pmaslov commented
Status: Fixed » Needs review
joestewart’s picture

joestewart commented
Status: Needs review » Active

with no patch to review, I think you mean active status.

rszrama’s picture

rszrama commented
Status: Active » Closed (won't fix)

Ok, I didn't realize you weren't seeing the cart contents review pane. That would normally be there, but you've added a relationship to it that requires additional permission to use. This is a known issue with respect to the product relationship and product viewing permissions, not a general anonymous user thing or anything for us to change in Commerce PayPal.

No patch because there isn't really anything to do. You can fix your View used in the review pane or your permissions. You might also follow along with this issue in the Drupal Commerce queue: #2001080: Views Product relationship permissions are too strict