Hi,
I have a simple form using webform module,
locally every thing seems ok, downloading results works fine,
but when I hosted the website in a remote server, the webform download dosen't work anymore !
I change all site files permission to 777 (perhaps it may not create tsv file), but it still not working!
Is there something that I must to check ?
Thank you

Comments

yngens’s picture

You must check the logs for the website. On RHE systems, for example, you could fire up the following command:

tail -f /var/log/messages

or

tail -f /var/log/httpd/error_log

to track the source of the problem.

bol3ez’s picture

But, I don't have access to / files
I bought an ovh pro pack,
also the php_errorlog of drupal root folder doesn't show anything !

vm’s picture

this question is better served in the post installation forum. Please edit the opening post and move it. Thanks.