Hello,

on my system the chat funktionality is dead since the version beta5. There is no name and no posibility to begin a chat. Screenshot is attached. With version beta4 the chat works for me.

Best regards
Frank

CommentFileSizeAuthor
#3 Debug.png153.81 KBfraweg
No_chat.png6.21 KBfraweg

Comments

fraweg’s picture

Title: Chat funtionality is dead in beta5 and beta6 » Chat funtionality since dead in beta5 and beta6
ankitchauhan’s picture

first check your settings in admin, is there any relationship there?
second, if in admin everything looks fine than try debugging the heartbeat.

use firefox, install firebug, check console else if there is any javascript error, let me know

fraweg’s picture

StatusFileSize
new153.81 KB

Hello ankit,

first check your settings in admin, is there any relationship there?

Yes, the admin settings are still ok.

second, if in admin everything looks fine than try debugging the heartbeat.

I hope I do the right. I attached a screenshot.

This module use jquery update. Which version of jquery do you use?

Thanks for your work in this module!

Best regards
Frank

Edit: The scenario was: two users (admin and admin2) are logged into two diffrent browsers on the same mashine.

ankitchauhan’s picture

I'm using latest 7.x-2.3 release of jquery update and its working fine. Which method are you using for buddy control list in admin

fraweg’s picture

I'm using latest 7.x-2.3 release of jquery update and its working fine

I mean in the config of the jquery update module..which version of jquery do you use?

Which method are you using for buddy control list in admin

Did you with an without relationship? I tested with both..

Best regards
Frank

ankitchauhan’s picture

jquery update modules provides 3 versions

  1. 1.5
  2. 1.7
  3. 1.8

chat is working well with all three versions. As I can see in debug image, chatheart is alive i.e nothing is broken.

If you are reporting an issue please make sure to give as much information as possible so I can re-produce the issue.

fraweg’s picture

Hello ankit,

I am not a developer. So I don't know what kind informations are neccesary for you and where I can find that information.I give you the firebug output and there are no log messages. Is ther a debug version with more log information? I think something changes from beta4 to beta5 that make this issue. With the version beta4 the chat works.

Best regards
Frank

ankitchauhan’s picture

In previous 2 release, I integrated real name module, but that should not affect the chat. Which optional modules are you using?

Dynamic Ecology’s picture

Version: 7.x-1.0-beta6 » 7.x-1.0-beta7

Hi! Great module! Thanks. I am having a similar issue where it seems to be working, but no messages are going through. As the admin when I click on a persons name in the friend list, I can't access the pop up chat block. As an annonomous user, I can only click on the admin name, and the chat block pops up. The other names that are auth. users don't work (chat block does not pop up).

What am I doing wrong? Any suggestions?

I noticed on firefox, when I am the admin and I scroll over a name in the facebook style list on names (which don't work), I see this appear in the bottom left corner of screen:

javascrip:void(0)

Thanks.

Sincerely,

Alejandro

ankitchauhan’s picture

I downloaded and installed beta4 release. It installed perfectly. I set the access googlechat permission for authenticated user and choosed all authenticated users as Relationship method. Now I can see users in my chat panel.

Now I update my module to beta7 version via update in Reports menu. Let see what happen, downloads and installed googlechat successfully. Now clicking on database update script link but there were No pending updates So moving to administration page.

Now I can see my module version to beta7 in module page and my googlechat is doing well.

regards

Dynamic Ecology’s picture

So the names in the list were emails, which were created automatically by commerce module that created a new account for user after purchase, and auto chooses the user name as the email. I changed the name from email to custom name, and now the messaging works kinda.

Where do I set the real name? what are the best modules to use with Googlechat?

THanks!

ankitchauhan’s picture

for that you need to use realname module.

But this is optional feature so its up to you.

ankitchauhan’s picture

I found something. If you username is containing spaces, dot, @ etc, jquery unrecognized thiese expression. I fixed them. Try 7.x-1.0-beta9. I hope chat will work again.

regards

Dynamic Ecology’s picture

Status: Active » Closed (fixed)

WORKS GREAT! YOU DA MAN! OH YEA! LOL

Thanks bro!

Cheers

A

fraweg’s picture

Hello ankit,

Thanks a lot to make such a great support!

I have updated the last version and the issue is still there. I use the realname module. I find out:

If the user realname is set , the googlechat shows the name (realname) in the chat. If the user does not use the name (realname), the name (username) is not shown in the googlechat.

Best regards
Frank

Edit: I hope it is ok to set this thread to "active" ?

fraweg’s picture

Status: Closed (fixed) » Active
ankitchauhan’s picture

Version: 7.x-1.0-beta7 » 7.x-1.x-dev

@fraweg

yuup i got the issue. It's about real name module. If I've 10 users in system and I install realname module, it automatically set the realname for new registered users not the previous 10 users. For those 10 users you have to update their profile.

So I'm doing something at code level if realname module exist and realname is empty the user name will be displayed in list.

I think it would be fine. Try beta10 release.

regards
ankit

fraweg’s picture

Hello ankit,

thanks so much! With beta10 ewerything seems to work. I markt this thread to "fixed".

Best regards
Frank

fraweg’s picture

Status: Active » Fixed

Status: Fixed » Closed (fixed)

Automatically closed -- issue fixed for 2 weeks with no activity.