Project:Userplane Chat Integration
Version:5.x-1.0
Component:Code
Category:support request
Priority:normal
Assigned:Unassigned
Status:active

Issue Summary

Hi, i installed your module but in the mail i also have a

GUID number
A username
A Password

But nowhere to put them into your integration. I contacted userplane and they said that with no guid this doesn't work.. can you help me?

Comments

#1

This module does not work with webchat2 can u send me the mail which u have received from userplane.
I will try to solve ur problem.

#2

I'm considering the use of Userplane on my Drupal site. I am currently using Meebo and it's giving me troubles. Anyhow, it appears that Webchat 2 is the latest version available. So, I'm wondering has this issue been worked out yet and if not, what will it take to get it resolved?

#3

Hi there,

I've just installed the webchat2 module provided by Userplane...and it looks like it may work...although some teething problems such as only working in pop up and not linking correctly to profiles. It would be great to get this module up to that stage, so it's a plug and play, and all the little problems are ironed out.

nitin_singh, I'll send you the email I received, with details of the different codes etc.

I hope we can get this working perfectly soon.

#4

I downloaded drupal plugin from UP and it seam to not work with my 5.12.. Dont know what i missed, anyone out there who might be able to help me?

"not linking correctly to profiles"
might be the bug i found in common.php.. i mailed UP but they did ignore my litle bug report it's still there.

Drupal plugin from UP.

common.php line 140
return db_query("SELECT distinct(category) FROM {.profile_fields}");
should be
return db_query("SELECT distinct(category) FROM {profile_fields}");

Have now found out it seams to be trouble with session handling in common.php file.
I get wrong seesion, and to clear things out. Plugin i refer to is from UP it self.
http://wiki.userplane.com/docs/doku.php?id=platforms:drupal