Hi,
Stumbled across your module just now. From the readme.txt file I get that this is some sort of interface to Customer Relationship Managers though that's about it as far as documentation goes.
Do you have an example of a CRM that you've successfully interfaced Drupal with? Would be nice to see vTiger or SugarCRM. Has this module gained much development traction since May 07 ? Just interested to hear if there are any milestones or development schedule.
Comments
Comment #1
seanrWe are within a few days of releasing an integration with NGP Software's Campaign Office Online. We're also going to be working on porting this to D6 very soon.
Comment #2
danielb commentedA coworker of mine is working on an extensible entity relational model module for Drupal the intention of it being that it can be configured as a very flexible CRM based entirely in Drupal.
Comment #3
Abilnet commentedThis is interesting... is there any additional info available?
Comment #4
seanrSorry for the delay; see here for the other project: http://drupal.org/project/crmngp
Still not much in the way of documation and it won't really be useful to you yet unless you're a customer of ours (or people port civiCRM and other modules to use this API).
Comment #5
danielb commentedNot really up to me Abilnet, but it is basically an API and simple GUI for designing your own custom cck/views/actions/relationships/triggers/users except that it does not use any of those drupal modules to do it which makes me question whether most drupal developers/users would be happy with trying to integrate it, since a CRM that actually uses contrib modules would benefit from the hundreds of developers that have worked on those modules and added features etc...
This was being designed before CCK and Views were released in 6, so I think there was an aversion to using contrib because it was unknown when to expect releases and then to update for API changes etc....
Comment #6
seanrdanielb, this is designed to aid in integrating Drupal with external CRMs, not building one within Drupal. CCK, triggers, etc., are completely unrelated to this, though you could certainly write a module to integrate them, for example a CCK field that loads your contact data or something similar. That was all outside of the scope of what we were trying to accomplish.
Comment #7
seanr