As we grow, more and more new people accustomed to different systems arrive in our forums. Many of these other systems maintain documentation in the actual forums themselves via 'sticky posts' on the top of each forum rather then in an actual documentation area.

So, I'd like to get feedback on the following ideas.

1. Develop a base guide / sticky post with links referencing resources relevant for each of the 'support' forums including recommended reading links, lock comments on it.

2. For paid services and hosting forums develop a usage policy. Some of the more recent posts have been rather vicious with users following and seeming to attack other host providers/competitors. This is a bad trend that I want to stop. I am hoping that the first stage may be a 'use guidelines' sticky post that we can reference people to in a polite warning.

If good, then we can collaborate through IRC on a basic framework and build on the site

Comments

mikey_p’s picture

mikey_p commented

This will be handy when we can put book pages in forums, as with Drupal 6. Only downside might be the comments that such a page might gather, but it seems like in most forums where I see these, they usually are locked as well.

sepeck’s picture

sepeck commented

I do not foresee us putting book pages in the forums. It took forever to get forum pages out of the books.

silverwing’s picture

silverwing commented
Status: Active » Fixed

I'm going to mark this as fixed.

The 'problem' forums (paid services and hosting support) have readme's and the content in those forums has gotten a lot better since this issue was created.

The other forums (development ones) have readme's - though they could use some work. Other forums, are usually self evident.

Status: Fixed » Closed (fixed)

Automatically closed -- issue fixed for 2 weeks with no activity.