Ok, so I have the Userpoints and userpoints role modules installed. Points set to assign a new role to a user. When it is supposed to assign a new role, nothing happends. No new role, no email, no nothing. What am I missing here?

Comments

kbahey’s picture

kbahey commented
Status: Active » Postponed (maintainer needs more info)

Are you mixing versions?

5.x-3.x of userpoints works only with 5.x-3.x of userpoints_contrib, and 5.x-2.x of userpoints works only with 5.x-2.x of userpoints_contrib.

Last I checked userpoints role was not ported to 3.x yet.

kmillecam’s picture

kmillecam commented
Status: Postponed (maintainer needs more info) » Active

weke,

You might have to user the 5.x-2.x release of User Points since the userpoints_role module may not have been updated (yet) to work with the 5.x-3.x version of User Points.

weke’s picture

weke commented

Ok, thanks for your replies. No, I´m not mixing versions, so I suppose I´ll just have to wait for the 3.x version of the role module then. For now I won´t change to User Points 5.x-2.x

general need’s picture

general need commented

I had this problem, and realised my versions were not matched. Both on 2 now and all ik ok... excep:

1. now when a user loses points below a role's threshold, they still remain in that role
2. the page /admin/user/userpoints is contains no data, just column headings

kbahey’s picture

kbahey commented

@general need

The page contains userpoints transactions, which are only visible if moderation is on. If moderation is off, then they don't show up.

As for your other problem, it is different from what is described here. Please open a new issue for it, and describe it in more details (exact steps to reproduce loss of points, expected results vs. actual results).

general need’s picture

general need commented

> The page contains userpoints transactions, which are only visible if moderation is on. If moderation is off, then they don't show up.

I changed the setting to Moderation on and off, the report is empty in both instances. Note: I am using 5.x.2.0, which I 'downgraded to' so that Roles Points would work. I'll start another issue.

edit....On second thoughts I wont raise another issue just yet, I will re-upgrade to v3 again as it seemed to work well. For the time being I can manually manage users being added to roles depending on points.

kbahey’s picture

kbahey commented
Status: Active » Closed (fixed)