Hello, I wanted to know if anyone else is experiencing this and if there is a solution (I checked the forums).

When a user tries to send a message using the site wide contact form which I have as a primary link, fills in all of the required information, and then click's send email the message in the message field is then deleted and an error comes up saying that "The Message Field Is Required". When you type something in the message field the second time around, and then click send email, it goes through fine. Why does the contact form do this?

Comments

Meilena-1’s picture

Meilena-1 commented

Hi,

I have the same thing happening and error message, is it not recognizing any input in message field.

You can test it here:

http://silencespeaks.com

iCoty’s picture

iCoty commented

Does anyone know of a fix for this?

jeffsensat’s picture

jeffsensat commented

I’m also getting the same behavior. Any help solving this would be great. Can’t go live with a problem like this. I also opened up another issue recently.

dave reid’s picture

dave reid
he/him
Primary language English
Location Nebraska USA
commented
Status: Active » Fixed

Fix found in http://drupal.org/node/342279#comment-1141603:

You need to stop FCK from working on the email message textarea

Go to Administer->Site Configuration->FCK editor
then ->Global settings and Edit Global Profile,
Expand Visibility Settings
Add 'edit-message' to the list of fields that FCK should be excluded from

Save and then all should be well

Status: Fixed » Closed (fixed)

Automatically closed -- issue fixed for 2 weeks with no activity.