I downloaded the update to go from 5.6 to 5.7. I attempted to run the update.php to update the database, but get a blank screen.

Comments

dww’s picture

dww
we/he/they
commented
Component: update.module » update system
Category: bug » support
Priority: Critical » Normal
Status: Active » Postponed (maintainer needs more info)

I know it's confusing, but "update.module" is for the new part of 6.x core that checks for available updates to your modules and themes. You're talking about update.php, which is the "update system" component...

Furthermore, this update has worked for 1000s of people, so I'm sure it's not a critical bug. Unfortunately without more information, it'll be impossible for other people to attempt to debug and solve whatever local problem is going wrong at your site. Most likely, you're running out of RAM. Search for "drupal blank screen".

ainigma32’s picture

ainigma32 commented
Status: Postponed (maintainer needs more info) » Fixed

Assuming dww provided enough input to solve this issue.

If not feel free to reopen.

- Arie

jcbrew’s picture

jcbrew commented

I am running into the same issue... Updating 5.7 to 5.12...

ainigma32’s picture

ainigma32 commented

See here http://drupal.org/node/158043 for info on troubleshooting the blank page.

Chances are that one of the contributed modules is throwing some fatal error.
Did you follow UPGRADE.txt to the letter?

If that doesn't do it could you open a new, separate post with some more info: your OS, database, webserver, contributed modules, themes etc.

- Arie

Status: Fixed » Closed (fixed)

Automatically closed -- issue fixed for two weeks with no activity.