Asset Wizzard Black (blank) screen
true-pal - March 13, 2008 - 21:03
| Project: | Asset |
| Version: | 5.x-2.0-beta1 |
| Component: | User interface (Asset wizard) |
| Category: | bug report |
| Priority: | normal |
| Assigned: | Unassigned |
| Status: | closed |
Description
with IE the popup appears but it's not possible to upload files
#1
Odd. This works in FF on my site but I just put it on a client's site and it doesn't work in FF there.
Michelle
#2
Hey Michelle, are you using the 2.0 version on both sites? Could you check the versions?
#3
Yeah, I dumped version 1 (I hadn't used it much, yet) on my own site and installed version 2 instead. I realized the UI was much nicer and thought my client, on who's site I had recently put version 1, would like it better. So I asked if he minded there was no upgrade path and he said he only had a couple photos in, so I did the same thing on his site. I uninstalled and deleted version 1 and installed version 2. Then I went to test it out on his site in Firefox and got just the black overlay with no popup. I came to the queue and found this issue. I thought it was odd because it was working just fine on my site with FF but no matter what I tried, it wouldn't work on his site in that same FF. He also confirmed that it didn't work in his Safari (Mac). So I had to remove it and go back to version 1.
Michelle
#4
Just a wanted to mention that I discovered it doesn't work in Opera, either, even on the site where I have it working in FF. Unfortunately, that means I need to knock that site back to version 1 as well. I'll keep an eye on this issue but I won't be able to do much for testing as I'm not going to be running version 2 on any sites now until this is fixed and there is an upgrade path. Both sites had just started using asset so it wasn't painful to switch without an upgrade path but will be soon.
Michelle
#5
I have the same problem with FF3 Beta4. Clicking the Wizard link while creating content turns the page grey, but then nothing else happens.
#6
Same here, FF 2.0.16 on Mac osx
Node cannot be inserted at the specified point in the hierarchy" code: "3[Break on this error] eval(function(p,a,c,k,e,d){e=function(c){return(c<a?"":e(parseInt(c/a)))+((c=c%a...
Maybe a problem with the jquery version, alltough,
it shows on IE but im not able to upload a file. It breaks with an error
drupal/sites/all/modules/asset/contrib/asset_emfield/asset_emfield.module on line 89.#7
I retract this report: it's spurious. I have a similar problem, but it's with 5.x-1.0. I'm not yet convinced that it's FF3 is at fault, and not some configuration problem.
#8
I'm observing what sounds like the same behavior on Mac OS X 10.4.1.1 on Firefox 2.0.0.12, Firefox 3 Beta 4 Safari Version 3.1 (4525.13).
I click the 'asset wizard' link on the node edit form and the popup progress bar appears for less then a second, and then the browser window is greyed out and no popup window appears. Pressing the 'escape' key has no effect - I must refresh the page to regain access to the node edit form.
There's nothing suspicious in the Firefox error console.
I'd like to note that I'm investigating Asset.module in regards to my related Google Summer of Code proposal at http://groups.drupal.org/node/9957 .
#9
Switching components.
#10
...and changing title.
#11
I had the same issue in Firefox on both the mac and pc. If I clicked on "Asset Wizard" I got a blank greyscreen page. Firebug gave me a jquery.js error, so I installed jquery_update, and the problem went away. Should this become a dependency?
#12
Oh, interesting. On my site where it works in FF, I also have jquery_update installed. I bet that's why it works there and not the client site. It doesn't work in Opera, though, on either site.
Michelle
#13
I've heard of jquery problems in Opera- are you getting any errors?
#14
Installing jQuery update resolved this problem for me in Firefox and Safari.
#15
The PATCH: "just" a dependency to jquery_update
thanks community!
#16
Alex - I reverted to version 1 so I can't double check, but I don't recall seeing any errors. It just did the grey overlay / no dialog thing.
Michelle
#17
jquery_update solved the issue for me as well... Attaching a patch which simply adds the dependency to the .info file.
#18
Changed title to use some keywords which people are more likely to enter when searching for this issue.
Installing jquery_update did not solve this problem for me. And yes I did copy the js file into the misc dir under my drupal root.
Environment: WinXP, XAMPP, Drupal 5.7. The php_info.html file is attached (disguised as a .txt file due to filter not allowing html files)
Here is a dir of my site/modules directory:
19/03/2008 13:01 adsense
28/03/2008 00:32 asset
18/03/2008 22:44 blocktheme
07/02/2008 08:50 cck
11/03/2008 16:20 devel
12/03/2008 01:03 devel_forminspect
23/03/2008 13:24 image
25/03/2008 17:14 imagecache
23/03/2008 13:24 img_assist
28/03/2008 01:33 jquery_update
27/03/2008 18:03 panels
17/03/2008 10:38 pathauto
15/03/2008 15:56 simplefeed
18/03/2008 22:44 themesettingsapi
17/03/2008 10:38 token
07/02/2008 09:00 views
I also had tapestry installed and set as default theme which I changed to Garland (without uninstalling tapestry) just to see if the theme could be the problem. No luck.
Problem happens in both FF 2.0.0.13 and IE6. In IE the following error is reported when clicking on the wizzard link:
(oops, can't use IMG tag here, please see attached jpeg file. Sorry for adding it here as a jpeg - IE wouldn't let you copy the error message from the window. Must be some very sensitive corporate information that M$ feel very strongly about...). The error message says error is on line 306, char 5 but when I view the source there is no line 306... I am using Add Content >> Page to reproduce this bug.
#19
... so installing the stable version of jquery_update did not fix the problem for me but installing the development snapshot of jquery_update did. I presume that's what everybody else meant above but I assumed that unless specifically indicated otherwise the stable version of the module should always be installed...
Asset Wizard now works, except that private assets are accessible by not-authenticated visitors but this does not belong here as an issue... I am able to create Directory and File assets as admin and regular user, to browse and attach assets to nodes and to download the assets. Cool..
#20
@ench0 - I'm using the stable version of jquery_update and it's working fine. I did notice that I had to refresh the page a couple of times before it started working, presumably because my browser was still caching the jquery.js file (even though I had copied the file too). Something to consider at least...
#21
jquery_update has been added to the dependencies list for asset_wizard.module. Whether this truly fixes the problem is yet to be seen, but it is needed regardless. I will leave this as fixed for a little while before closing.
#22
Automatically closed -- issue fixed for two weeks with no activity.