IX Web Hosting

IXWEBHOSTING.COM appear to have veeeery poor drupal [and wordpress] support.
Does anyone have tips for getting their hosting up to speed with drupal?

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you: why are my sites SOOOO SLOOOOW. I am beyond being frustrated. My site.com site takes forever, for instance, and now, the images do not even appear. It is a standard drupal installation. I request a refund, i cannot be associated with such sub-standard service from a host.
Mike Tockarev: Welcome, Mike is here, how can I assist you today?
you: why are my sites SOOOO SLOOOOW. I am beyond being frustrated. My site.com site takes forever, for instance, and now, the images do not even appear. It is a standard drupal installation. I request a refund, i cannot be associated with such sub-standard service from a host.
Mike Tockarev: Could you please provide the domain name?
you: in this case: site.com
Mike Tockarev: Please hold on, let me check
Mike Tockarev: Please hold on, let me check
you: it is an obvious hosting issue at your end. my www.othersite.com under a different account takes 13 seconds (!!!!!) to get to the wordpress homepage.
you: hello, even your support is dead slow?
Mike Tockarev: mike.tokarev@kerbabai:~$ time curl -I site.com
Mike Tockarev: HTTP/1.1 200 OK
Mike Tockarev: Date: Tue, 18 Mar 2008 12:46:43 GMT
Mike Tockarev: Server: Apache
Mike Tockarev: Cache-Control: store, no-cache, must-revalidate
Mike Tockarev: Expires: Sun, 19 Nov 1978 05:00:00 GMT
Mike Tockarev: X-Powered-By: PHP/4.3.11
Mike Tockarev: Set-Cookie: SESSf001d604ff449f5bd4291e8b06d09569=dbfea3079a3696d74d7212ab4a6ff013; expires=Thu, 10-Apr-08 16:20:03 GMT; path=/; domain=.site.com
Mike Tockarev: Last-Modified: Tue, 18 Mar 2008 12:46:43 GMT
Mike Tockarev: Cache-Control: post-check=0, pre-check=0
Mike Tockarev: Content-Type: text/html; charset=utf-8
Mike Tockarev: real 0m0.560s
Mike Tockarev: user 0m0.008s
Mike Tockarev: sys 0m0.000s
you: I am not an expert, but waiting 13-15 seconds for IX and about 4 for google seems unreal at my end.Speed test results: URL: http://www.site.com Measured Speed (using 10 mbps T3 connection): 7.51 sec Compare with other sites: Samples from our benchmarks, showing average speed (in sec) for the last 12 months: google.com arin.net apple.com microsoft.com fedex.com usps.gov cnn.com weather.com 0.6 0.7 1.1 1.2 2.3 2.9 4.4 5.9
Mike Tockarev: You can check speed
Mike Tockarev: http://www.iwebtool.com/speed_test?domain=site.com
Mike Tockarev: I think it's problem with your coding
you: well i will post this conversation at drupal.org and see what they say, given that it is a stock drupal installation.?? my site at www.othersite.com is also so slow, and is a stock wordpress. So unless wordpress AND drupal have serious problems with default installations, i would say IX is the problem. How can i get a refund?
Mike Tockarev: Please hold on, let me check
you: for every other site i check, the average KB per second is about 0.04 to 0.08seconds.
you: for mine at IX it is as high as 0.66 seconds (HAAA HAA) are you serious it is my coding?
you: i give up and i am posting this conversation where ever i can. you guys are TERRIBLE hosts in every aspect including constructive help.
Mike Tockarev: Your server and site respond fast, but site loaded slow, unfortunately, I don't known the reason