Comment are not shown on the client again

clemens.tolboom - April 17, 2008 - 19:43
Project:Case Tracker Services
Version:5.x-1.x-dev
Component:Code
Category:bug report
Priority:critical
Assigned:Unassigned
Status:active
Description

I created an issue on the server as user 1.

On the client my customer added comment ... so the case was visible en commentable.

This newly added comment was not visible on de client.

I changed the owner of the issue to the me as a 'normal' user 2.

Still no luck.

Any suggestion to analyse this?

#1

clemens.tolboom - April 17, 2008 - 19:46
Priority:normal» critical

Even cases created on the client lack this comments.

That makes it useless :-/

Was it working in 0.4?

#2

sirc - April 19, 2008 - 06:28

I was having this problem as well, tracked it down to just needing to give permission to 'anonymous user' to 'access comments' on the server and it was all fixed.

Thinking about it make does make sense... although it may be useful adding this instruction somewhere.

#3

clemens.tolboom - April 24, 2008 - 11:31

Thanks for the tip. It works when setting comments for anonymous.

... but making anonymous users reading comments does not sound ok to me :-/

Configuring services for anonymous makes sense to me. But apart from that everything should be blocked as much as possible.

 
 

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