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Unable to receive email with the password upon creating a new account

Project:Drupal core
Version:6.19
Component:mail system
Category:support request
Priority:normal
Assigned:dbr
Status:postponed (maintainer needs more info)

Issue Summary

When an anonymous user creates a new account, the person is unable to receive any email with the password even though the status message displays that the password has been sent to the specified email address. I have entered the correct email address.

Comments

#1

Assigned to:Anonymous» dbr
Status:active» postponed (maintainer needs more info)

Have you any reason to believe this specific module is the culprit? This module is just trying to check if the entered email is valid, but has nothing to do with actually sending emails. I would rather imagine you have a problem with your server failing to send emails.

#2

Version:5.x-2.0» 6.x-1.2
Status:postponed (maintainer needs more info)» active

Hello, brand new installation of drupal 1.16 - and brand new drupal user, came from postnuke...

Installation went fine, set up email.. Unable to send e-mail. Please contact the site administrator if the problem persists.
The message has been sent.

Finished install and went to configure site. Users registered, no email password to them. I tested with a test profile, no email sent, and no email received. At this point, admin and no users can get emails. Any ideas.

Thank you!!

#3

Nope, I tried 2 different hosting accounts and 2 different domains.

I gave up... with drupal... I wish support was quicker...

I wish I could use but since no one can receive an email upon registering... seems pointless to have a site in drupal....

I still have 1 site up, but loosing steam because of the non emailing... been like this for over 3 months now....

ps, site was running fine with PostNuke..... until I thought to go to drupal.... stupid me....

#4

Project:Email Verification» Drupal core
Version:6.x-1.2» 6.19
Component:User interface» mail system
Status:active» postponed (maintainer needs more info)

I don't think this is anything to do with the Email Verification module. Probably there is some problem with the PHP/mail configuration on the server. There are various different ways of sending emails using PHP, possibly Drupal's approach is different from PostNuke and it so happens that your server likes the one but not the other. I suggest using the SMTP module. On the other hand if the problem is just with getting messages through to certain email providers like AOL then the Return Path module can help.

Hoping these suggestions help.

nobody click here