By beufford12 on

I am so confused. I've read probably 100 different posts - none of which giving any type of answer to the problem. Can someone please help me! I'm trying to upload a logo and this is the error message I get -

"The selected file Fusion Logo.jpg could not be uploaded. Only JPEG, PNG and GIF images are allowed. The settings have not been saved because of the errors. "

I've tried what everyone else says to try, all images have almost been verified they they are legit and fit under the size limit. Can someone please send me some suggestions? I do apologize for being a pain, but if I can't get this to work I will have to switch over to some other kind of content manager as this one has been nothing but problems so far......

very discouraged....

Brandon

⋅ Categories: Drupal 6.x

Comments

Anonymous’s picture

Anonymous (not verified) commented

Apologies if this sounds obvious, but have you tried uploading the logo to your site via FTP and then making sure the image displays OK by pointing to it in your browser?

I've not got into the whole creating and uploading logo thing yet.

tm’s picture

tm commented

is the filename "Fusion Logo.jpg" or "Fusion_Logo.jpg"? if there is space, it may be thinking that it is a filename without an extension...

jus a thot.

bwv’s picture

bwv commented

Brandon, rename your logo from

Fusion Logo.jpg

to

Fusion Logo.jpeg

Then try to upload.

----------------------------------------------------------------------
http://www.bwv810.com/

I am a writer and researcher. In my spare time I build websites with Drupal.
Je peux communiquer en français. / Я могу общаться на русском языке.

beufford12’s picture

beufford12 commented

Hello-
I have tried all of the above and nothing seems to work. I've tried about 20 different images, image types, etc etc etc....and I still continue to get

"The selected file fusion.png could not be uploaded. Only JPEG, PNG and GIF images are allowed.
The settings have not been saved because of the errors."

I'm sure it is a very simple problem, but it does appear that drupal is not recognizing any of the images properly.

Any ideas?

kayaker’s picture

kayaker commented

Apologies if you have already tried, but have you experimented with different themes?

Also, Linux is case-sensitive and from your error message, it may be seeking Uppercase JPG files and ignoring lowercase jpg files. I haven't seen this behavior in Drupal but it's tripped me up in Linux.

__________________________________________________________________________________

Aweigh - not all who wander are lost.

steve-psngs’s picture

steve-psngs commented

sounds like a problem with the actual jpg file.
What did you convert it in ?

kenfar’s picture

kenfar commented

Hi Brandon,

I don't know from your statement above what theme you are using. But I can tell you that when I first started with Drupal using the Garland theme I had some trouble with this as well. Some things to check.

Under site configuration, go to file uploads and check the extensions list, make sure that it allows several extensions and several variations of each such as: JPEG, jpeg, JPG,jpg,PNG,png,etc.....

I have also found that Drupal does not like incomplete file names -- so always keep them conected using an underscore (_).

Is your logo too large for the space allotted in the theme? Most of the themes are not set to resize the logo and that will cause a blowout when trying to upload.

Also, go and check the files on the server, you may very well find all the different logos that you uploaded sitting there in the file, but the file may have the wrong permissions to allow the logos to be seen.

You're right it is probably something very simple; but those are the ones that are the largest headaches and the most frustrating. Good luck.

KenFar
http://crew707.org
"I probably will always be just a novice"

Drupalace-1’s picture

Drupalace-1 commented

I just had this happen to me a couple days ago, and it seemed really bizarre, as the image file in question was small, functional, and seemingly no different from a bunch of others I used.

But I quickly found the issue: while my file was recognized as a JPG file by my OS (OS X), complete with appropriate JPG icon etc., it was distinctly lacking a file extension. I thought the apparent lack of extension in the name was simply the result of my local "Do not display file extensions" file viewer (Finder) settings, but the file actually didn't have one. As soon as I confirmed this and added a JPG file extension, Drupal happily accepted it.

Judging from other messages, it sounds like you've triple-checked your file name already, and this probably doesn't address your case. But on the off chance that it helps, there it is.

--------
Easy Drupal Admin Manual, Drupal questions, other stuff for the newbie: http://www.drupalace.com

saevus’s picture

saevus commented

I am having the same problem now for a few days. Ive double checked everything... files will upload "en mass" with "image import" and then I can use the files, so there is now problem with the files itself. Im running drupal 6.2 on Windows server 2003 with iis6. Any thoughts?

The truth is outh there, it just keep hiding behind the corner and sniggering...

Red Sam Flint’s picture

Red Sam Flint commented

same here, v. 6.2, users (and administrators) can't upload custom avatar files on their user settings page.

odd thing is that i have the avatar_selection mod installed and it allows me to upload images to a gallery with no problem as an administrator.

fabrizio_a’s picture

fabrizio_a commented

Hi all,

I had the same problem and solved it changing in php.ini file the value of upload_tmp_dir from "C:\WINDOWS\Temp" to "C:\Inetpub\drupal\temp" and setting permission to write to this directory.
Hope this can help.

Regards,

Fabrizio

markconroy’s picture

markconroy commented

I've had a similar problem a few times, whereby the first time I upload the file it displays as a logo fine, but if I edit the file and save it and try to re-upload it I a told only files of JPG, PNG, etc... are allowable.

What I have done is simply rename it as logo2.PNG or logo3.PNG, etc. and this seems to have solved the problem for me.

Mark Conroy
www.markconroy.net

============

Drupal Core Maintainer for "Out of the Box" Initiative.