Unable to get to work

NiklasBr - April 25, 2008 - 08:14
Project:Privatemsg Mass Mailer
Version:5.x-1.x-dev
Component:Code
Category:support request
Priority:normal
Assigned:McGo
Status:closed
Description

I recently installed this module, ran update.php, changed permissions and the two new links appeared, however, no mass messages seems to be sent. Neither to single users nor groups nor multiple users. About 2k regular private messages have been sent on the site with the privatemsg module without any problem before I installed this module.

No info can be seen in the watchdog or apache log.

Please help me, how do I find what the problem is?

#1

McGo - April 25, 2008 - 09:56
Priority:critical» normal
Assigned to:Anonymous» McGo

#2

McGo - April 25, 2008 - 10:13

Hi NiklasBr,

what version of privatemsg are you using?

You should see two links on your Inbox (privatemsg/inbox) that say: Write a new mass mail (by role) - Write a new mass mail (by user)
Can you click on them?

On that screen, you can either select roles or user. Are there any roles / user showing up?

What is happening if you select some of them, enter your message and click on Send message [...]? There should at be a message like "Message sent to x user" right after clicking the send button...

Greetings,
McGo

#3

McGo - April 25, 2008 - 10:13
Status:active» postponed (maintainer needs more info)

#4

NiklasBr - April 27, 2008 - 11:32

Yes, the two links were present and I could compose messages to either groups (roles) using the checkbox list or multiple users using the multiple select box. However, no message was ever sent when submitting the form using either of these options. Sending to a single user was not possible either so I have currently deactivated the privatemsgmm module.

Relevant versions:
• Drupal 5.7
• MySQL 5.0.51a
• PHP 5.2.5
• Unicode PHP Mbstring
• Webserver Apache/2.2.8 (Unix) mod_ssl/2.2.8 OpenSSL/0.9.7l DAV/2 PHP/5.2.5
• Privatemsg 5.x-1.8

I also have these modules installed which might or might not be relevant:
• Quote 5.x-1.3
• Quicktags 5.x-3.1-dev
• Pathauto 5.x-2.1
• Comment upload 5.x-0.1

#5

NiklasBr - April 28, 2008 - 01:29

Tried the last snapshot (25 apr) and it has the same problem.

#6

McGo - April 28, 2008 - 05:47

NiklasBr,

i doublechecked the dependency to privatemsg, reinstalled the 5.x-1.8 module and generated more than 100 user to test sending to a bigger mass... Everything is working as expected.

When you look into the code of my module you will see, that i only fire the privatemsg_send_privatemsg() function that is part of the privatemsg module to send the message. I added a watchdog log entry in the last snapshot. It should log every successfull sending attempt to watchdog and to the screen like "Massmail by role: Message sent to xyz user"...

When you could not find that message after sending, there has to be something else.... Please have a look and give me a feedback.

Greetings,
McGo

#7

McGo - May 18, 2008 - 19:27
Status:postponed (maintainer needs more info)» closed

I close this issue because i didn't receive any further information.

 
 

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